Piri Pronto - Table reservation

They call this masala chips? Food arrived late, I ordered via just eat called them as waited early 2 hours food was cold. All leaked in the bag. When I called manager was rude saying he be with you soon. Once food arrived and seen the state of the food I called back manager said he was home to call back tomorrow. I called back the next day the manager said they are busy and will call me back. I allowed nearly 48 hours before I called back he was rude and said what is your complaint even though I was polite explained the situation... the managers response was is that all your complaint and ? Next time don't order from us if you don't like the food, if you do then order. Then he said tough tha...

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Food delivery took 3 hours despite countless calls to the restaurant. Was hung up on, shouted at and received downright shameful customer service. Food was bland at best and once a refund was mentioned was hung up on again. They’ve even disconnected their phone line now. I’ve contacted Just Eat for a refund and to advise that the clearly 5 star reviews on Just Eat are fake. Avoid at all costs. Absolute shambles.

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We ordered as normal, waited for nearly two hours and told the Order was cancelled and then was spoken to so rudely by the staff. And then wasn’t able to reach them to call back to ask for a refund or any reason for cancellation or spoken to in such a way. Do not use this place, Terrible !!!!

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My Go To for an Indian. The curry is always delicious, piping hot and the naan and poppadoms tasty too. Ever since I moved to Adamsdown I've relied on this place for curry and haven't been let down.

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NOTES: ~ This review is for delivery ONLY! I haven't actually been inside the restaurant itself. --- Giving this review makes me sad because Piri Pronto

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