This restaurant review conveys the reviewer’s frustration with the unprofessional behavior of the staff. They experienced an issue with their phone order being incorrect, and when they called to rectify the mistake, they encountered rudeness from a female employee. The reviewer, who has previously worked at Domino's, emphasizes that such conduct is unacceptable in the industry. They also mention that when they asked to speak to a manager, they were placed on hold for 15 minutes and overheard the staff making negative remarks about them. Additionally, the reviewer expresses disappointment over the lengthy wait to receive the correct order. They recommend that the general manager and district...
When I asked to speak to a manager, I was put on hold for 15 minutes, during which I overheard the employee making rude comments about me. This behavior is completely unacceptable and warrants disciplinary action. While the manager assured me that they would try to rectify the situation, it shouldn’t take nearly 45 minutes to receive the correct order.
I hope the general manager and district manager take a closer look at the situation at the Bear Valley location in Apple Valley and provide proper training to the staff on customer service best practices. We order from this restaurant frequently, but I’ve never encountered issues like this before. I'm very disappointed.
I had a fantastic experience at this restaurant. The pizza was fresh and tasty, and they provided all the essential utensils, including napkins and plates. The pizza box even had a sticker on it. The online ordering process was efficient and well-structured, and I was pleasantly surprised by the extensive selection of pizzas offered. I really appreciated how smoothly everything was managed through their website. Overall, it was a wonderful experience partnering with them.
I can't believe this is happening! I placed an order, and it's over 40 minutes late—my money is gone! I called for over an hour to try and sort it out, but every time I reached someone, they just said they weren't taking orders and hung up on me. I'm out both the money I spent and the dinner I was expecting! Now, on my day off, I have to go there to try and resolve this!
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This was quickly becoming my favorite pizza place, but they recently switched to DoorDash for delivery. Now I have to tip both the restaurant and the delivery person, which I'm not thrilled about. I may have to start exploring other options. Times are tough, and money is tight.
I ordered a Create Your Own Pizza in a small size, and it was truly impressive. The toppings were plentiful and everything tasted fresh. What a treat! I also tried the 8 Piece Wings without any sauce, and they were absolutely delicious. A+!
This is my go-to place for pizza. The staff is professional and efficient. The pizzas are outstanding, especially the taco pizza. I've never had an issue with my orders being incorrect. It's truly the best place to get pizza.
I'm a Pizza Guys College Greens lover. I order a Hawaiian style thick crust pizza weekly. I always have it delivered and I am never disappointed. Fresh Hot and yummy.
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How difficult is it to follow instructions when the order is placed online, ingredient by ingredient?
How hard is it follow directions when the order is put in online ingredient by ingredient???
Creamy Pesto Bread (Regular)
Chocolate Chip Pizza Cookie
Creamy Pesto Bread (Large)
Grilled Chicken Spinach Fb
Creamy Pesto Artichoke Fb
