Pizza Guys..I ordered the big boy pizza $19.99 for delivery, paid for extra cheese. When the pizza arrived, tip for driver was not included! There was a $6.99 service fee before! Tax, no extra cheese.. Barely Any cheese! The tomatoes where little canned skin pieces. I commute so I ate two pieces. Very disappointed. I placed the rest in the freezer to return when I would have some time to. Work has been busy. So it was more than a week before I went into Pizza Guys on Waterloo.I entered with two pieces missing from the pizza and my $35.00 recite, my information on the recite.The person at the counter said I should have called sooner, he could give me $5.00 off another order.It ended up being...
I ordered a medium specialty pizza day. When I picked it up there was a cockroach that crawled off of my box onto the counter. The employee working grabbed a paper towel and smashed it and offered to remake my pizza. I declined but was not issued a refund, unfortunately. Couldnt get a manager to come out of the back to speak with me. Also worth noting that the employee commented on his fellow workers and their lack of cleanliness and proper hygiene. I am thoroughly disgusted by the entire experience. The manager at this location should be terminated and the entire store audited.
I've been a dedicated customer of Pizza Guys for many years. While I've had a few less-than-perfect experiences, the manager has always gone out of their way to address any issues. I truly value the warm service and the sincere care they show when I bring up a complaint. Thank you for being our family's preferred option on those nights when we don't want to cook!
This restaurant has a specific female employee who declines to speak Spanish, stating that she does not receive additional pay for it. This behavior comes across as quite unprofessional and unfriendly!
Book a table now
As soon as I placed my order online for a discounted pizza for $5.00 as part of appreciation month until September with a promo code, it was ready in just 10 minutes!
Delicious pizza—that's all you truly need to know! The cheesy breadsticks are fantastic as well!
It's been a while since I had pizza, but the last time I did, it was fantastic!
Been awhile since I had pizza guys but last time I did it was good
Book a table now
I really enjoy their pizzas! The wait is always worthwhile.
The calzone was good and it was nice to get free lemonade
Penne Sausage Marinara Pasta (Catering)
Penne Cheese Marinara Pasta (Catering)
Creamy Pesto Chicken Pasta (Catering)
Penne Pollo Rustico Pasta (Catering)
Grilled Chicken Spinach Flatbread
Creamy Pesto Artichoke Flatbread
California Garlic Chicken Pizza
Fiery Pepperoni Bacon Flatbread
Big Chewy Chocolate Chip Cookie
Mediterranean Salad (Catering)
