I placed an order for two lunch specials 20 minutes in advance, but only received one, and it was correct. I ordered their special BBQ pizza but was given a pizza with no sauce. The manager, Ty, was not apologetic; instead, she made excuses, saying she simply didn't notice the issue. She had the pizza remade, but it was wrong again. After I returned the incorrect order, she took my receipt, and I had to call later to ensure I could get a refund. This experience wasted my lunch break, left me still hungry, and I received no apologies. I had to return to the store twice, and when my drink spilled, she didn't offer me a new one; instead, she returned the same flat soda. Overall, it was the wors...
I went back for a remake of pizza that was done on 8/9/20. I was told that a credit would be issued to my phone number but it wasn't in the system. So I keep notes in my phone went back to date and saw that I spoke with Michelle so I told clerk. I was waiting in lobby as they were trying to locate my name. So the pizza was prepared and I took it home. One I got home I noticed it was thin crust which I always order pan. But I refuse to go back to this store, I gave her the original receipts to go from to place my order. Thanks for asking.
Zanaygia offered incredibly fast and attentive service! This was by far the best Pizza Hut experience I've had in a long time. Marquis, the cook, did an excellent job; everything was prepared to perfection! The pizza was moist, the Cinnamon Stix were fantastic, and the wings exceeded my expectations! I would have shared pictures, but there wasn’t much left to show.
Everyone knows pan pizza is the bees knees. On my most recent pizza hut trip, I forgot to specify pan crust, and they made hand tossed instead. : ... But they remade it for me and saved the day! : this particular store Iverson Street, in Temple Hills was pretty busy at the time also.
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I placed my order online at 630pm. Did not receive my pizzas until 839pm. After I requested my money back. An older lady came from the back. Stating here are her pizza only 1 was hot the others were cold and the crust was like rocks. Do not recommend
The food is good usually I have only had a problem once when ordering from them. However the wait times and staffing at this location is obviously a problem. The staff that is there are usually nice and professional but they need more help.
I wouldn't recommend ordering the melts, as mine were burnt. I asked for a replacement, but it was still burnt. I’m requesting a refund and won’t be ordering from them again.
Young lady had great customer Service. When I came in to pick up my pizza while other people was in there waiting she greeted and acknowledge me when i entered the store.
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The food at this location is consistently fresh and served exactly as ordered.
On me they slow, need more professional and fast working people there ?????
Big Dinner Box With Breaded Boneless Wings
Oven-Baked Chicken Alfredo Pasta
Oven-Baked Cheesy Alfredo Pasta
12" Backyard Bbq Chicken Pizza
14" Backyard Bbq Chicken Pizza
Oven-Baked Italian Meats Pasta
Big Dinner Box With 3 Pizzas
Roasted Garlic Cheese Sticks
Bacon Cheddar Cheese Sticks
14" Hawaiian Chicken Pizza
