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"I've loved this place since I was a kid. It's not quite the same but still brings me back. This location and staff are awesome."
Phone: +14137334098
Address: 1048;1050 Riverdale Street, West Springfield, 01089, United States Of America, Edenwold No.
City: Edenwold No.
Website: https://locations.pizzahut.com/ma/west-springfield/1048-riverdale-st
Monday: 10:00 -23:00
Tuesday: 10:00 -23:00
Wednesday: 10:00 -23:00
Thursday: 10:00 -23:00
Friday: 10:00 -24:00
Saturday: 10:00 -24:00
Sunday: 10:00 -23:00
Dishes: 0
Amenities: 2
Categories: 3
Reviews: 69
If their was an option for 0 stars I would rate this Pizza Hut… I place an order for delivery mind you I’m with my family mind you the hotel we in is literally 2 minutes away… we see that the time keeps going bye and I call the store and I’m explaining that my order hasn’t been delivered they place me in hold and not answer back then I call one last time and they state that my order was delivered… so I hit myself and my family ready to go into the Pizza Hut because I spent $70 on food that wasn’t delivered… I go in their the store is disgusting ? floors just nasty and the employees just eww I tell them he goes to some other guy and the other guy goes to the back and brings my food out I go u...
Extremely poor service. It took 10 minutes for someone to even notice that we were waiting to order. Not only that, but in the middle of ordering rhe person taking my order said “we’re not taking anymore dine in orders right now because we need tables for a group of 30” EVEN THOUGH my husband was already sitting at a table AND the people in front of me were asked “dine in or take our?” And THEY got to sit down and eat their meal. I’d rather take the pizza and go away, this place was absolute trash. Literal trash every step and trash left on tables. Looks like hurricane Katrina came by in there. I will not be coming back.
Would leave zero stars if I could. Cleanliness is atrocious. Trash on every table and sticky floors. Employees are rude and asked us to leave (after we placed an order for dine-in) because they “have 30 people coming and need open tables.” All for some mediocre pizza chain that gets cooked in an easy bake oven.
They don't pick up the phone. They say to come for dine in but refuse when you go there. Seems like they want to avoid dine in customers.
I've loved this place since I was a kid. It's not quite the same but still brings me back. This location and staff are awesome.
