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"The girls here tonight (Angie and Riley) were SO nice! Very accommodating. I asked for more cheese on our pizza and they had no problem adding more and putting it back into the oven. They even offered to make me a brand new pizza, which wasn?t needed but the fact that they offered was over the top. Thank you girls, sorry I was such a pain."
Phone: (+1)4077884550
Address: 241 N Hunt Club Blvd, Longwood, United States
City: Longwood
Website: https://locations.pizzahut.com/fl/longwood/241-n-hunt-club-blvd
Monday: 10:30-00:00
Tuesday: 10:30-00:00
Wednesday: 10:30-00:00
Thursday: 10:30-00:00
Friday: 10:30-01:00
Saturday: 10:30-01:00
Sunday: 10:30-00:00
Dishes: 8
Amenities: 7
Categories: 5
Reviews: 1785
Where do I begin... I ordered a large pie with pepperoni and when I arrived home, I realized that the pizza was made with no pizza sauce. I called the store and they told me to pick up the new pizza since I picked up the original order. As I arrived to the store, the manager insisted that she couldn?t help me because I did not have my receipt even though she admitted to just speaking to me on the phone. I explained that I lived very far and it was the second time I was arriving at the store. When I came back the third time, she refused to greet me and had one of her employees hand me the new pizza and stated that we did not need the receipt since we were found in their system. I ordered this...
Absolute terrible staff there is only one good employee. when I called in my order he had me repeat my address 12 times literally and I speak really good English. I now have a migraine I?ve never experienced such A complete And utter lack of communication on the telephone. My headache is telling me I?m never ordering there again. Cody you need a different job. Saying your new doesn?t mean you have never spoken on the phone. That?s no excuse. Also look at pic, barely any sauce or cheese. Undercooked all around???????????????????????. Worst Pizza Hut I have ever been to tbh.
Wow they sent me TWO pizzas both burnt!! This is only the second time I order from them and what a shame the manager could not take care of me properly. First pizza burnt that I paid for plus tip, the sent a free one and that one is burnt as well. The manager refused to send me another pizza even though I had both pizzas ready for them to see and take back if they wanted. I don?t appreciate being sent bad food that I paid for and then being treated poorly. Customer service should be the most important!!
Give us our next pizza complimentary. This is twice out of the last 4 or 5 times that our order has been wrong. We ordered hand tossed and this looks like thin crust. If it were hand tossed, it is a joke. There appears to be no marinara sauce at all. As excellent as our last pizza was, this is the absolute worst we have ever had. It definitely is not worth $16.50. How anyone let this one out the door is beyond us!!
The girls here tonight (Angie and Riley) were SO nice! Very accommodating. I asked for more cheese on our pizza and they had no problem adding more and putting it back into the oven. They even offered to make me a brand new pizza, which wasn?t needed but the fact that they offered was over the top. Thank you girls, sorry I was such a pain.
