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"Ordered a supreme pizza, breadsticks, and wings via Grubhub. Pizza and breadsticks were undercooked so I had to toast it more in my oven at home. Wings were decent though"
Dishes: 58
Categories: 5
Reviews: 2445
Today I order two medium two topping pizza , I order pineapple and bacon and ham and bacon instead I got plain cheese pizza and pepperoni and when I called back to tell them I got the wrong pizza they sound upset about it.workers need to do a better job ! First of all I drove two mile to go pick up the pizza back-and-forth is 4 miles, because of their mistake they should delivery it for free and not charging a delivery fee and should not ask to take the wrong pizza back it should give it out for free. Very bad experience. Lowell Pizza Hut is not good!
My order was not ready until 40 minutes after expected. I understand times can vary and staffing is low, but the expected ready time should be adjusted when staffing is short. I had to stand in the waiting area for 40 minutes. Had I known it was going to be an hour, I would not have arrived until closer to ready time. I was also told that my order was coming out of the oven and it had not even been made yet. Set proper expectations will result in better service.
super disorganized. I made an order to pay for it at the store, after 20 minutes I went to pick up my order, I paid and it turns out that they had given my order to someone else. They literally gave away pizza since I hadn't paid. I had to wait another 35 minutes to finally get my food.
the best pizza hut I've been visiting for a long time. eating was just one order. wings had a lot of sauce when other stalls are usually dry because they never give them enough. I asked for additional spices on the brotsticks and he did exactly that. I'm back.
Ordered a supreme pizza, breadsticks, and wings via Grubhub. Pizza and breadsticks were undercooked so I had to toast it more in my oven at home. Wings were decent though
