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"I called to order two pizzas: one thin crust and one pan style. The thin crust pizza was acceptable, though quite greasy, but the pan pizza was undercooked and a bit raw."
Phone: (+1)7705363681
Address: 3715 Mundy Mill Rd, 30566-3421, Oakwood, United States
City: Oakwood
Monday: 10:00-23:00
Tuesday: 10:00-23:00
Wednesday: 10:00-23:00
Thursday: 10:00-23:00
Friday: 10:00-23:00
Saturday: 10:00-23:00
Sunday: 10:00-23:00
Dishes: 10
Amenities: 2
Categories: 5
Reviews: 32
I ordered 3 pizzas and wings online on Christmas Eve for pick up. Because, they had just opened a new ?Carrie Out/Delivery? location in my area I called them to make sure which location I needed to go to in order to pick up the pizza and they told me the new location. I get to the new location and they can?t find my order so they sent me to the restaurant. So, I drove to the restaurant and waited to get my pizza. The wings were not on the order and when the girl showed me the pizzas one of them was was wrong. At this point I am very frustrated with this entire situation. The girl said I wait 30 minutes and they can make another one. I said no!! I need to get home, but I need all of the pizza...
I had a disappointing experience at this restaurant due to the way my concerns were handled. When I brought up an issue, the manager became overly defensive instead of addressing my problem. I felt mistreated overall. To their credit, the delivery driver was fantastic and did a great job. However, the manager's attitude left a negative impression. I initially chose this place to avoid the problems I had with Domino's, but after this experience, I've changed my mind. I had ordered two meals from Casual Wings but only received one, and when I inquired about it, the manager reacted with anger, despite my attempts to downplay the situation. His rudeness was uncalled for, and I won’t be returning...
This pizza place deserves a much better review. Many of the reviewers seem to be middle-aged or older, and they tend to overreact when something goes wrong. I even saw a review where someone complained about their order on Christmas Eve! Working on Christmas Eve is challenging enough as it is. The only issue I have with this restaurant is that they sometimes forget the sauces. It's not ideal, but it's understandable—nobody's perfect. So, if you decide to order from here, just double-check your order. They're very nice about correcting any mix-ups or missing sauces. They offer great pizza at a really good price, and that’s what matters most.
The pizza was terrible. In the net offer of 7.99 for large ordered with paprika and mushrooms. Some pieces had not even cheese (3). Small mushroom pieces here and there. One or half a piece per piece of Peperoni. Someone was generous and gave them 2 stars. New building same old pizza.
I called to order two pizzas: one thin crust and one pan style. The thin crust pizza was acceptable, though quite greasy, but the pan pizza was undercooked and a bit raw.
