We arrived and there was only 1 other table, the server took us to our seat and told us they were a cashless venue and to scan and order in the app. We had meerkat discount code so I knew that couldn’t be done on the app. We weren’t given menus so I went and got my own, server took order and didn’t take long to arrive and was nice. Whilst we were there a table of 4 came in (I think grandparents and grandchildren) again told to order on the app. After 10 minutes and no one even giving them menus or offering to take an order they upped and left. Same thing happened with a couple with a baby in a pushchair…. 7 covers walked out and there were only 3 occupied tables so no excuses. They need to s...
Walked in on a Saturday because the Pizza Hut wasn't busy at all, only three people eating and four staff. After a wait we were eventually shown to a table and given a menu, then after a further twenty minute wait the waitress appeared with someone elses order, we decided not to sit there all afternoon and gathered our things and walked out the waitress passed us on our way out and never said a word. There were two members of staff standing there doing nothing, one clearing a table, which took him about five minutes and someone else hanging about at the back. We won't be returning or recommending this place to anyone and it wouldn't surprise me if it was closed down next time we visit.
This restaurant was absolutely terrible! I wish I could give it a zero rating. The food was tasteless and way too expensive, and the atmosphere felt like a blast from the past in the worst way possible. The staff were friendly, but having to order by phone was a hassle. The service was incredibly slow, and the lack of ambience made the whole experience disappointing. There were also noisy children running around, adding to the chaos. I suggest avoiding this place at all costs and spending your money elsewhere. It's clear that this establishment does not care about its customers or providing a good dining experience.
Went in it was quiet. Met by lovely waitress who seated us, but staff interaction from then on was non existent. Said we had to order on app which was fine,but some parts missing including juices (they had bottomless but not the same) ordered food. Drinks took a while to come but coffee was nice. Food came eventually, had one pan pizza and one thin pizza. Pan pizza lovely, piping hot and lots of toppings. On the other hand the thin pizza was burnt one side and very stingy on toppings, bland no taste to it. Dissapointed.
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The waitresses were lovely but our pizzas were terrible. We ordered the thin base pizzas. It was over 20 minutes before they arrived even though we were the only ones waiting for food in the restaurant. When both pizzas arrived they were like cardboard, very obviously been in the oven too long. The restaurant was very busy with delivery orders and I'm guessing priority is given to those orders before . It was more than disappointing as it's not cheap at £16 £17 pounds each. Not good enough at this branch Pizza Hut!
Food was really good friendly staff . But these ie a but when I'm paying over £100 for meal I do expect to be waiter's service not cash less order you food by app I gave 3 stars for this must say food was OK but not having waiter's service is a must in my opinion pizza hut please sort this out I for one will not use eat in pizza hut while there no waiter service
Are you serious? £27 for a large Pizza Hut pizza? Self-service, ordering at your table, and QR code nonsense. Pizza Hut used to be great. It was a disappointing experience that we happily avoided. We walked in, saw the high prices, noticed the lack of staff and atmosphere, and decided to leave without spending our money. Not worth it.
The food was delish-really recommend the chocolate cookie dough! The only thing I would say is that our server didn’t verbally give us the option to order face to face, and so we had to order online. Unfortunately after several attempts our payment details would not go through via the online website, so we had to pay manually !
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We originally planned to have pizza at a Travelodge, but they didn't have any, so we decided to explore the town and ended up at this restaurant. The staff were incredibly friendly and went out of their way to accommodate my autistic son.
Cheap and cheerful good value and plenty of toppings. Our server (Julia) was very friendly. The Garlic bread was a bit dry so they changed it very quickly and we were happy
Cookie Dough White Chocolate And Caramel (V)
New Loaded Sweet Chilli Cheesy Bite Bites
I Can't Believe It's Not Cheesecake (Vg)
New Loaded Cookie Dough Made With Kitkat
Cookie Dough Chocolate Chip (V)
Hot Chocolate Brownie (V) (Gf)
New Apple Crumble Cookie Dough
Hot Honey Bbq Chicken Wings
New Pepperoni Spicy 'Nduja
