As someone with previous experience in the hospitality industry, I was appalled by the treatment I received at this restaurant yesterday, especially considering the importance of food intolerances and allergies in today's society. Despite explicitly noting my intolerance to onions in the delivery instructions, my pizza arrived loaded with onions. We immediately contacted the restaurant within 5 minutes of the driver's departure to express our dissatisfaction. Instead of receiving a refund or a replacement pizza, I was offered a mere £5 discount on my next order. Needless to say, I declined the offer after wasting money on a meal I couldn't eat and waiting over an hour for delivery. When we t...
The order took over an hour to arrive, and my girlfriend's pizza came with onions on it despite my clear request for them to be omitted due to her onion intolerance. I had written this in the delivery section since there was no other place to specify, resulting in her not being able to have dinner. When I called to explain the mistake, I was told that they hadn't seen the note and that I should have placed the order over the phone. I suggested that they send another pizza, but all they could offer was £5 off a future purchase. I declined, as I do not plan on ordering from them again.
I passed Pimm's on my way back to my Guest House and looked at the price list from outside. A gentleman handed me a menu. I saw some good value offers, including a 9 pizza with 4 toppings for collection for just £7. I agreed to order one and it proved tasty as well as good value. As I was in Bristol on holiday, the map enabling me to note my walk back to my Guest House was helpful too!
This pizza takeaway came recommend, the food arrived on time and still hot, it tasted really good, unfortunately I ordered extra cheese which wasnt on there even though I was charged for it, i know it 's only a couple of 's that 's not the point, pity about the customer service, when I phoned all they said was we were busy, not even an apology
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Beautifully crafted pizzas with delicious toppings at affordable prices. The delivery service is exceptional, with consistently friendly staff. It's a rare treat to experience such great service. The option for half and half pizzas is perfect for sharing with friends who have different preferences.
This pizza place is the best. They have amazing deals, they always deliver on time with a smile. Life has been so stressful recently and sometimes I just get home from work and order a pizza and the guy who delivers it always makes me smile with his cheery words. Thank you :
Amazing delivery service and pizzas. Arrived exactly on time. Food was piping hot, really good pizzas and sides. Outstanding!
Good food, good prices, good delivery no reason to go elsewhereards They have won national awards, which tells you something.
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Always superb pizza, be that thin&crispy or deep-pan American style. Delivery quick and always hot. Highly recommended.
Amazing vegan cheese available here! Would definitely recommend. It’s great to have an option for vegan takeaway pizza
New Cheesy Garlic Butter Stuffed Crust Free Dips! Melted Mozzarella Cheese Flavoured With Garlic Butter
Stuffed Crust A Ring Of Melted Mozzarella Cheese Stuffed In The Crust Ndash; An Extra Treat
Pan Thick Crust Pizza Ndash; Crispy On The Outside, Soft And Fluffy On The Inside
New Bacon Cheese Stuffed Crust Free Dips! Melted Mozzarella Cheese And Bacon
Loaded Margherita (V) More Mozzarella Cheese And Triple Cheese Blend
Loaded Chicken Supreme More Toppings And Triple Cheese Blend
Loaded Pepperoni Feast More Toppings And Triple Cheese Blend
Italian Our Expertly Hand Stretched, Thin And Crispy Base
New Beyond Italian Style Sausage Supreme Without Cheese
Loaded Hawaiian More Toppings And Triple Cheese Blend
