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"Worst place to order food ever ! The staff are trash and rude ! The food is almost always wrong ! I found a hair on my chicken and was told to f@ck off by the person on the phone"
Phone: +442083398777,+442083995100
Address: 35 Tolworth Broadway, Kingston upon Thames, United Kingdom
City: Kingston upon Thames
Website: http://www.planetpizza-kt6.co.uk
Monday: 11:00-01:30
Tuesday: 11:00-01:30
Wednesday: 11:00-01:30
Thursday: 11:00-02:00
Friday: 11:00-03:00
Saturday: 11:00-03:00
Sunday: 11:00-01:30
Dishes: 4
Amenities: 12
Categories: 5
Reviews: 1128
the manager of this business, takes care to make much more profit instead of keeping their valid customers satisfied. one time, when I order a small order, they confirm the order, keep me waiting and nothing comes. I looked at my emails and noticed that Just...Eat sent me an email and my order was canceled. I call to ask why it was cancelled without a statement, the “manager” tells me that they don’t deliver for only ice and a bit, and that they let go of money because I’m offering the offer from a discount of “Just Eat”. not even he apologised, he didn’t care how angry I was and told me that I “go back and stop screaming”. maybe they don't treat their customers like their just purses then a...
we have ordered many paintings from here. that was terrible! a pizza was so over boiled it was on the edge of the burnt! the filled crust pizza was like chewing gum and not fresh. we called to complain...that was not much help, what they said they were resend, but wanted the manager to the pizzas we complaning about, we said they should refund and resend, how the food was so poor and it was already and my children were hungry that have waited for almost an hour for delivery. they said that it was not possible and we would have to wait for a refund by Monday. be assured that we will not order from there again and make sure that family and friends stay well away!
I was a father of a tribe here until they ripped me off, they just want your money. the type on the phone is in future misleading, I would rather pay more for an honest service. they do not understand customer service and are rude.
I have enjoyed pizzas from this place in the past. unfortunately this was about half an hour late, the pizza was predictably almost cold due to the delay. the restaurant has not accused my complaint. will not use aeain.
Worst place to order food ever ! The staff are trash and rude ! The food is almost always wrong ! I found a hair on my chicken and was told to f@ck off by the person on the phone
