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"Ordered few things for Diwali. Tasted that everything was fried in reused oil and tasted horrible. Motichoor ladoo tasted as if made is old vegetable oil. Never buying again."
Phone: (+44)2086724523,(+44)02086724523
Address: United Kingdom, SW17 7TJ, Wandsworth
City: Wandsworth
Dishes: 3
Amenities: 7
Categories: 5
Reviews: 2271
My dining experience started off poorly with a long wait and unhelpful staff. After being told my order would take 5 minutes to prepare, I ended up waiting 15 minutes for it to arrive, only to find out that half of it was missing. The staff's attitude was indifferent and unapologetic throughout. After 30 minutes of waiting, I decided to take what was available, request a refund for the missing items, and leave. Their insincere apology and lack of basic service, such as forgetting my requested condiments, left me extremely dissatisfied. I will not be returning to this restaurant, and I strongly advise others not to as well. I would rate this experience zero out of five if I could. Awful place...
This is the 2nd time I ordered from pooja sweets online. The products mostly came broken because of poor packing by pooja staff. Only bubblewrap at the bottom. All the sides and top had none so the biscuits were crumbled cookies! Also, the balushahi was dry. Where as the FAQ page says that all products are made fresh. But these were tastinh nearly two weeks old. Quite embarrassing that guests said that they were dry too. Cracked balushi and dry. How much more terrible can it get!! I will never order online from pooja sweets
Do not use their website. We placed a large expensive online order for an event and paid for guaranteed next day delivery by 6pm. At 6pm, we rang the website telephone number and were told, without an apology: it will be there in 2 hours. We rang again at 8pm and were told: we’re sorry, it’s with the delivery person and will be there in 5 mins. The order arrived at 8.35pm because “the delivery person went to the wrong address.” Do not trust this company with online orders and don’t use their website.
I ordered some sweets for my friends and family and this is the state that i recieved it in. I gave them a call and complained about it and they guy refused to replace them told me to put them back together youself.
Ordered few things for Diwali. Tasted that everything was fried in reused oil and tasted horrible. Motichoor ladoo tasted as if made is old vegetable oil. Never buying again.
