The chicken is definitely a 5-star treat. It was hot, crispy, and juicy—absolutely delicious! I was pleasantly surprised when I opened my box to find two large pieces of chicken, a breast and a thigh, both coated in a thick, crispy batter. This is the Popeyes chicken I remember. Wow! They really nailed it! The French fries were also good, served hot and fresh. I'm not usually a fan of battered fries, but these were quite satisfactory. Just make sure to eat them right away, or they'll cool off by the time you get home. Now, about the red beans... where were the beans? The container was mostly filled with rice, leaving only a tiny amount of beans, which, although tasty, didn’t make for a prope...
Terrible experience! I won’t be coming back. I made a mobile order for 5 PM and have been stuck in the drive-thru for over an hour. It’s now 6:15 PM. My 5-year-old daughter had an accident because we couldn't leave the line. The restaurant had advertised that the lobby would be open, but the doors were locked, and the lobby was closed. Being short-staffed does not excuse making customers wait in line for over an hour without even reaching the pickup window.
I visited the drive-thru at 9:20 PM. The website clearly indicated that they were open until 10 PM, but the rude young woman informed both the car in front of me, myself, and the car behind me that they were closed. I then went to the Popeyes on Veterans near Bonnabel and Homestead Avenue, where they confirmed they were open until 10 PM and were still serving deliciously crispy chicken thighs.
This is the worst Popeyes I've ever visited. The service is slow, and the chicken is poorly seasoned. My last experience at this location was three years ago, and I decided to give it another shot since it's close to my house. I won't be returning again. The chicken is still lacking in flavor and isn't fried properly. Where is the Popeyes quality that you'd expect in the city of New Orleans?
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The food was fresh since I had to wait for it to be prepared. However, they forgot two of my side dishes. While two of the staff members were polite, the rest were rude and unpleasant to other customers. Overall, it seems like Popeyes is on a decline.
No chicken sandwich. No mashed potatoes. Asked for dark meat and got mixed. Just not a lot of attention paid to the details. Have been to this same one in the past with no problems, so maybe it was just a one time issue.
Stopped at the drive through after work. The line was reasonably short but moved slowly. Got 4 piece dark. One of the thighs was abnormally small and they were out of coleslaw.
I had an foreign object in my chicken nuggets from this location and nothing was solved after bringing it to the corporate's attention.
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What can we say? It's Popeyes Chicken. The only downside was that some menu items were unavailable due to transportation issues.
Very nice server, helped with the kiosk which is the only way to order.
