One day, feeling really down, I decided to stop by Popeyes. I ordered the classic chicken combo, which included some delicious sides and my sweet tea. When I went up to place my order, I felt a bit broken, but the incredibly friendly staff made the experience so uplifting. I've never encountered such a warm atmosphere in a fast food restaurant before. While waiting for my food, the aroma of fried chicken wafted through the air, tantalizing my senses and making my stomach growl with anticipation! The ambiance of the restaurant was a breath of fresh air; it was calm and inviting, unlike the chaos typically found in other fast food places. The team was clearly busy, working hard, but the manage...
This place likely doesn 't have enough staff. If you buy through the drive through, you pay at the window then have to pull around the front of the building to wait for your food. I worked at Wendy 's and I know that throwing chicken strips into a fryertakes about 4-6 minutes, with fries needing 2-3 minutes in a deep fryer. Yet somehow my order took a full 20 minutes? Fries weresoggy and tasted like straight up butter, nasty. Pretty sure someone punched (or shot? a hole in the plate glass window outfront which they fixed by taping cardboard over it. Now I don 't expect a five star dining experience at a Popeye 's but yikes,this place was bleak.
This is honestly one of the best Popeyes Louisiana Kitchen locations I've ever been to. The service was excellent, and the staff was incredibly friendly to me and my children. We had a wonderful experience. The employees even held the door open for us. When one of my kids accidentally dropped their sauce, the team didn't seem bothered at all; instead, one of the workers assured us everything was fine, cleaned up the mess, and provided us with new sauces. Overall, a fantastic visit with a great menu selection!
This restaurant feels like a standard Popeyes, but the terrible customer service is compounded by the fact that the food isn't even fresh or hot. The overall experience is disappointing; both the service and the food are lacking. They need to improve one of these aspects to meet the usual Popeyes standards. Honestly, this location makes the now-closed KFC down the street seem like a better choice.
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Waited in line at a drive thru for about 30 minutes. The food was cold/lukewarm and then told after paying that ?they were out of bbq sauce for the day?. Then I was told they were out of sweet tea as well. So I get a coke and it turns out to top off themeal experience it was flat and off tasting. Possibly diet. I definitely do not recommend dinning at this specific Popeyes.
Chicken tasted a little differently cooked. Not the consistent popeyes everyone loves. Almost like supermarket chicken passing as popeyes. They were out of tenders, (told I could wait 37 min for them) out of mac and cheese. Guy at the window was nice, butfrustrated because he didn't have help that day. Probably won't go to this location again.
The person at the register must have been new. I made an online order for pick up and they forgot my soda and my side of mashed potatoes and gravy. Also, they gave me the wrong chicken sandwich. I asked for regular and they gave me spicy.
This location is horrible.i bought food at this location the service was slow and then when I asked to use the restroom the manager lied and said the restroom wasnt working. I could understand if I didn't pay for food.
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Went through the drive through, and the chicken was very fresh. I got two family meals and everything that was ordered was correct the first time. They allowed me to use a coupon from the website. Very pleased
I had a great experience at Popeyes Louisiana Kitchen. The staff were polite and respectful, and I had no issues with my visit.
