The quality of the chicken tenders seems to be declining at this location. While the staff is friendly, the service is quite slow, likely due to a lack of personnel. One of my main issues with all Popeyes locations is the confusing setup for placing orders. When multiple customers enter from different areas of the restaurant, it becomes unclear where the end of the line is, leading to confusion about who is next. They really need to reinstate the metal barriers that used to help form a proper queue. Unfortunately, some people don’t seem to understand the concept of waiting their turn and can be quite rude, almost challenging anyone who might say something. It’s disappointing, but this has be...
Popeyes Louisiana Kitchen
2709 Chamberlayne Avenue, Richmond, 23222, United States Of America Reservation"Did not have any sauces I asked for chicken was super fatty!!!"
Details
Phone: +18042288733,+18047091555,+12813440474
Address: 2709 Chamberlayne Avenue, Richmond, 23222, United States Of America
Reservation, Booking
City: Richmond
Website: https://www.popeyes.com/store-locator/store/restaurant_82693
Opening hours
Monday: 10:30-21:10
Tuesday: 10:30-21:10
Wednesday: 10:30-21:10
Thursday: 10:30-21:10
Friday: 10:30-21:10
Saturday: 10:30-21:10
Sunday: 10:30-21:10
Statistics
Dishes: 10
Categories: 5
Reviews: 8983
Address
Reviews
The opening day experience was quite disappointing. I spent over 20 minutes in the drive-thru, which took up half of my lunch break. To top it off, I received the wrong order and had to return to get it corrected. The manager was very friendly and helpful, but the rest of the staff definitely needs more training in multitasking and customer service. It's important to pay attention to customers’ orders to ensure they receive the right items. I wonder if opening this restaurant at this location was the best choice, as the drive-thru isn't large enough for the volume of traffic it attracts. I hope improvements can be made going forward.
Unfortunately this place is mostly a miss! You don't realize the drive thru doesn't work (no signage)! Drove to window and was told to come inside. Inside is not the cleanest. 15 minutes later, I'm just getting my simple sandwich (no drink...just a sandwich). No apologies! The chicken is good, though!
My order arrived quickly, and everything was packed neatly! It was by far the best 3-piece Tenders Combo I've had from any Popeyes. Plus, they included multiple sauces! Book a table now
Service was poor they just threw my fries in the bottom of the bag with no fries bag and the chicken sandwich on top of them so I didn't notice it until I got
The manager was very friendly, and the store was exceptionally clean. The chicken looked great, which shows that the staff takes pride in their work.
I ordered the 3-piece chicken combo, but I received a 3-piece tender instead. The 2-piece strawberry biscuits were cold and hard.
Too over-priced..depending on what time if day, you may or may not get your complete meal...if maybe not be completely cooked. Book a table now
The food was cold, and nothing tasted fresh or hot as I requested. I wouldn't order from here again.
Did not have any sauces I asked for chicken was super fatty!!!
Dishes
Book a table now
Categories
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Chicken Wings
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Chicken
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Kitchen
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Chicken
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Cheese
Amenities
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Accepts Credit Cards
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Television
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Delivery
- Table reservation
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Wifi
- Reservation
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