I visited this restaurant for lunch with my husband and accidentally ordered the wrong type of turkey sandwich. When I went back to reorder and intended to pay for it, the general manager approached me. He had overheard my questions about the different turkey options and realized I had mistakenly ordered the wrong sandwich. He kindly offered to cover the cost of the new sandwich, wanting to ensure I got what I truly wanted. It was a wonderful gesture that showed how much they care about their customers' satisfaction. Thank you so much for your excellent customer service! You all are fantastic! And just to add—I was thrilled with the right sandwich! Their sandwiches are definitely A+.
I was staying the weekend at the Sheraton Tysons Corner for a convention. Since I had time on Sunday, I decided to walk farther from the hotel. Potbelly is only a block farther away than the restaurant row near the hotel, although it's almost a quarter mile on foot. Anyway, it looks to me like Potbelly is a good alternative to other sub shops. I tried the Mediterranean sandwich. The bread was nicely toasted and I asked for all the extras so I wouldn't miss out on anything. Service was pretty good too. The free WiFi internet is a plus, since many places around here don't seem to have that. (which is a surprise in what I thought is a metro area)
I was staying the weekend at the Sheraton Tysons Corner for a convention. Since I had time on Sunday, I decided to walk farther from the hotel. Potbelly is only a block farther away than the restaurant row near the hotel, although it's almost a quarter mile on foot. Anyway, it looks to me like Potbelly is a good alternative to other sub shops. I tried the Mediterranean sandwich. The bread was nicely toasted and I asked for all the extras so I wouldn't miss out on anything. Service was pretty good too. The free WiFi internet is a plus, since many places around here don't seem to have that. (which is a surprise in what I thought is a metro area)
I was in the sheraton tysons corner for a convention. since I had on Sunday time, I decided to go further from the hotel. potbelly is just one block further away than the restaurant series near the hotel, although it is almost a quarter mile to foot. Anyway, it looks like potbelly is a good alternative to other subshops. I tried the Mediterranean sandwich. the brot was beautifully roasted and I asked for all the extras so I wouldn't miss anything. the service was also quite good. the free Wi-Fi internet is a plus, as many places do not seem to have here. (what is a surprise what I thought is a subway section)
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I’ve gotten sandwiches from this location a handful of times and never had any complaints. Today I ordered online for pickup , which included a milk shake. I lost track of time and was 15 minutes late getting my food and figured the shake would be melted. But they were nice enough to keep it in a cooler so it was still perfect when I got it. And it was delicious!
I don't love sandwhiches but this store makes me fall in love every time.
I love their Pizza or Pastrami sandwich and now the mac and cheese is back! Great
The staff was incredibly friendly and pleasant! They were patient while taking our order and made sure we had everything we needed.
DO NOT EAT HERE IF YOU HAVE A FOOD ALLERGY OR DIET
Today is 11/16/17 and I have not eaten meat since 03/13/15.
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This place is one of our D.C./NorVa must have every time we visitWe make sure we stop by before heading home.
They are not enforcing mask-wearing for customers. I will never come here again.
