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"excellent experience. personal attentive and friendly. many thanks for a very pleasant evening."
Phone: +441252622705
Address: 204-206 Fleet Road, GU51 3SB, Hart, United Kingdom
City: Hart
Website: http://www.prezzorestaurants.co.uk
Dishes: 20
Amenities: 12
Categories: 5
Reviews: 2724
I was not impressed at all with this restaurant experience. We had made a reservation for 8 o’clock, and arrived at 7:55. Despite being there on time, we were made to wait until 8:20 with no communication from the staff. Eventually, we decided to leave as we were being ignored. I understand that it was New Year’s Eve, but being completely disregarded by the staff was rude and unprofessional. It was a disappointing experience overall.
Just like the review before, last night was quite chaotic. It was extremely busy and it was clear that the staff and kitchen were overwhelmed. We ended up waiting an hour and a half for our main course, and unfortunately, the food didn't meet our expectations. It didn't resemble the menu description in either appearance or taste. Overall, it was a disappointing experience.
we expected very little from such a large chain, so we enjoy very good service, tasteful eating and warm comfortable environment. many thanks for a beautiful surprise on valentine’s evening
AMAZING AMAZING AMAZING AMAZING! I absolutely loved it and had such a great time there. I am confident you will enjoy it too, so definitely give it a try!
excellent experience. personal attentive and friendly. many thanks for a very pleasant evening.
