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"At first visit and really enjoyed it. Food was great, nice and hot. The service was also good."
Phone: +441920464206
Address: 1-4 West St, Ware SG12 9EE, United Kingdom
City: Ware
Website: https://www.prezzorestaurants.co.uk
Monday: 12:00-21:30
Tuesday: 12:00-21:30
Wednesday: 12:00-21:30
Thursday: 12:00-21:30
Friday: 11:30 -22:30
Saturday: 11:30 -22:30
Sunday: 11:30 -21:30
Dishes: 7
Amenities: 3
Categories: 5
Reviews: 370
Very disappointed with our visit on 5th November. We booked a table for 6 adults and 2 children for 4:45 pm, thinking we would have time for a meal before going to the Ware firework display (we had already bought tickets) that started at 7:00 pm. We arrived at 4:50 and waited while our table was prepared. We ordered drinks at 5:00 pm, then ordered our food at about 5:20 pm. We ordered 2 children's meals the waitress asked if she could bring all meals out together, rather than waiting for the children to finish their starters (everyone else only ordered main meals). We agreed. The children's starters arrived, but the rest of the meals didn't arrive until 6:25, including the children's mains....
This place was awful. The staff were very rude and unsympathetic to the fact that my main meal (Pasta Arrabbiata) came out almost cold and then my dessert (Sticky toffee pudding) came out completely cold considering the fact it says Served with HOT butterscotch sauce. My friend's dessert which had raspberries came out with a bug walking on the plate! The woman didn't even apologise once! She said it came from the raspberries and took the plate. What a joke! This place has ridiculous prices the least they could do is bring the food out hot like it is supposed to be. I would not recommend anyone to come here. It is a joke and very off putting coming to Prezzo in the future.
I was there for my birthday and it was amazing! They had very respectable waiters and the food was delicious. We had a mixup with the order that, when we came back, with another edition, but the third time that we made it perfect again and an additional item from their menu on the house! I would advise higher if I could
It's not often I leave a poor review but this was pretty poor. From service to food which was very average at best, the manager seems extremely moody which makes the service worse. I had to get up off my chair to order and then the same when I went to pay! Needs major improvement!!
At first visit and really enjoyed it. Food was great, nice and hot. The service was also good.
