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"Just came in and tried calling. I usually come in after my workout. After waiting 15 minutes the shake came out watery. I let the staff know and they tried to fix it but doesn’t taste how it normally does. I had to leave instead of waiting another 15. I would love a call from a manager."
Phone: (+1)8016769573
Address: 6909 S 1300 E, 84047, Cottonwood Heights, US, United States
City: Cottonwood Heights
Website: https://www.theproteinfoundry.com/
Monday: 08:00-19:40
Tuesday: 08:00-19:40
Wednesday: 08:00-19:40
Thursday: 08:00-19:40
Friday: 08:00-19:40
Saturday: 08:00-19:40
Sunday: 09:00-14:40
Dishes: 10
Amenities: 4
Categories: 5
Reviews: 5665
It is so frustrating when you order from a place as much as I order from protein foundry. I almost always order an avacado toast. I don't know why the employees don't know what toast means. When the bread isn't toasted then by the time it arrives it is a soggy mess. I have just continued to let it go and not complain because sometimes, if you can reach someone on the phone after you order they might actually say yes they will toast it and follow through. However rarely. But today I received my avacado bread. Today not even an attempt to toast the bread. Just soggy regular bread. I know, my fault. I keep going back. I just need to change that. Don't advertise toast if you aren't willing to to...
I love this place but I have to lower the rating as they no longer accept cash. It's not posted clearly on the building nor listed on their website.If payroll companies still send out checks that require cashing, I should be able to buy lunch with those same antiquated methods. I know this isn't PFs choice and the world is moving this way in general, but what's a girl to do when her lunch break is limited to 30 mins her local healthy option refuses cash payment but doesn't indicate this barrier of access online anywhere?
This place has great food and shakes but needs better management and oversight. It’s wonderful to see so many young people employed but expecting them to manage so many different forms of ordering without any obvious management hierarchy is just hard to watch. Super disorganized and clearly in the midst of growing pains. Looking forward to seeing some better management tactics and organizationthat make the employees lives easier and less crazy!
Ordered a “Rio” bowl. Paid and tipped. 12-15 minutes later I approached the counter and was greeted with “how can we help you” I let them know I never got my bowl. They had to ask what I ordered which was a bit confusing because I was one of only three customers. Food was great service was terrible considering the employees outnumbered customers 2 to 1 the time I spent here.
Just came in and tried calling. I usually come in after my workout. After waiting 15 minutes the shake came out watery. I let the staff know and they tried to fix it but doesn’t taste how it normally does. I had to leave instead of waiting another 15. I would love a call from a manager.
