I so agree with all the comments about your employees. They don’t greet you and barely even ask what you would like. It would be a fun place to hang out with friends while drinking/eating your purchase but the dining area is not kept clean. These employees disappear into the back as soon as they are done making your smoothie.When paying by debt card, the tip screen comes up. Why would I want to give a tip when the customer service is so bad. It makes me wonder why they don’t like working there. I’m not going add to their wages if you have such disgruntled employees.Your products are really good but your choice of staff is driving your business away.
I have to agree with the previous comments... until now! Rachel and Morgan were personable, friendly, and eager to chat! It was a delightful experience and I was pleasantly surprised! I don't come here as often because I don't want to feel like a burden to the staff. Their friendliness gave me hope that it will spread throughout this location! Maybe these two ladies deserve a raise or something! Compliments and fair pay keep employees happy!! Thank you, ladies!
The smoothies here are delicious but man, every time I go in to buy a drink I feel like I’m in high school again. Ive gotten passive aggressive remarks, eye rolls and scowls. The girls in there are so rude and catty and they treat you like you are stupid and inconveniencing them. Every person I’ve spoken to in Mansfield feels the same way. Maybe consider a new staff with friendly employees. The ones who are there now are miserable and rude.
We weren’t greeted when we walked in. Owner needs to get a bell or something on the door. There were two employees and didn’t notice us when we walked in because they were too busy on their phones. We waited for five minutes and I eventually said excuse me and we were greeted with nothing but attitude moving forward with the service. Not a great way to treat customers after having them go unnoticed for five minutes.
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The smoothies at this location are delicious, but unfortunately, the customer service is lacking. I have visited other locations in Delaware, Lewis Center, and Gahanna and have always had wonderful experiences with no complaints. The two girls who are running this store may need additional training, or perhaps it would be best to hire new staff members.
always clean all employees wear a mask there are hand sanitizer available in several areas! the restaurant is always clean, the smoothies are amazing and their is many possibilities. I recommend
I visited this restaurant for the first time. While it may be a bit expensive, the food is fresh and incredibly delicious, making it worth the cost.
It was the most amzing smoothue i ever had the staff was nice but the smoothieswhere
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I recommend any of the tropical smoothies and the Asian chicken wrap
LOVE PULP!! And I am BEYOND EXCITED that we have one close to home!!
