Quorns Catch - Table reservation

I called ahead to place an order for pickup and arranged a specific time for collection. When I arrived, I was informed that the food was ready, but they said it would be unfair to serve us and that we had to wait in the regular queue to collect our order. I was quite confused, as this was the first time I experienced a takeaway where my advance order was treated the same way as a walk-in. They seemed to lack an understanding of standard customer expectations, as I expected my order to be ready for collection. They also failed to explain that their process for advance orders required queuing in the shop. The staff's attitude was rather dismissive, and they didn’t apologize for not clarifying...

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Visit this restaurant for their fish and chips; they are outstanding, and the service is equally impressive. The fish is cooked to order, incredibly fresh, with a perfect batter, and the chips are great too. Well done, everyone!

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The food is always excellent, and the staff and owners provide a warm and friendly welcome every time.

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