Quorns Catch - Table reservation

Phoned up, prior to collection, to order in make an order in advance and agreed a time for collection. When I arrived I was told the food was ready but it would be unfair to serve us and we would have to queue to wait in the regular queue to collect our food. Very confused as I have never been to a take away where my advanced orders was the same as walking in off the street to buy food. They didn 't understand standard customer expectation of an advanced order being ready for collection. Didn 't explain that their an advanced order process meant queuing in the shop. Was pretty arrogant in the way they dealt with the situation as they didn 't apologise for not explaining their advanced order...

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Go here for the fish chips they were excellent as was the service. Cooked to order, fresh fish, perfect batter and good chips.... Well done guys!

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Alway excellent food and always a friendly welcome from the staff owners.

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