I rarely post negative comments because I believe the smarter option is simply don't use the business again. Unfortunately, tonight's visit to this Red Lobster was a disappointment. We arrived 41 minutes before closing at 9:19PM. The restaurant was out of salmon and baked potatoes. I ordered clam chowder and was told they would not start more chowder and was given extra shrimp. We had to ask for silverware three times and my wife finally said we would take plastic instead. Her burger was so dry she took one bite. A table of six people got one round of biscuits after asking. The waitress doubted we would get those. It was clear the restaurant team was determined to go home. The waitress tried...
I want to say our waitress and eat were great! we have turned our waitress very well! do not complain about these points at all. my complicity is that...we were told that our waiting time would be 30-40 minutes. That's normal, so no biggie. but it was about an hour, we would have known that we had gone elsewhere. several families that came after us were set before us. I suppose it was because they (host or hostess) show their friends, family, etc. fallen. I checked twice with the hostess and hostess and was told we were the next. but I saw another family visit and sitting. we stood up and started to go to our car, then they told us our table was ready. When we searched the restaurant, we cou...
If they can get control of the freakniks that happen in the corner under the television, this would be a great place to eat the manager who managed to save me by creating an experienced experience server for the hostess and the service rude contributions. red lobster in montgomery goes down. the glove protocols at this point are unacceptable. gloves are worn at any time. the same gloves in and out of the kitchen up to the front hostess stand on picking up their telephone scratches in their hair picking dirty plates supply clean plates all running with the same glove
Sorry to post a negative review but I feel compelled to. I have eaten at Red Lobster often in the past but not recently. The RL at Eastdale Circle was really good in the past. Unfortunately it has really gone downhill. Our server was pleasant and attentive. However, the food was very bland and we did not enjoy our meal at all. The dining room seemed in need of an update. Although we came on a late afternoon, early evening Saturday, there were almost no cars in the parking lot. That was a clue I wish we had not ignored.
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The staff at this Red Lobster was phenomenal. The host greeted us and respectfully said there was a 10 minute wait. There were 3 waitresses on staff with a good number of people there. Once we were seated, our waitress was busy so, she simply told us she would be right with us. Immediately after that, we got our drink orders from another staff member. He checked on us until she got back to us. She gave us an extra potato. The food was cooked very well. Brussel sprouts are to die for. Great job guys.
The food was good and our server was very nice but I found out something about Red Lobster that I don't like. I had been told by servers at other restaurants that if you leave a tip on a credit card, some restaurants won't give it to the server so I always leave cash. I was informed that servers at Red Lobster have to split their tips left on a credit card with the bartender and bus person. PLEASE come prepared to any restaurant with cash for a tip. This person works 2 jobs just to make a living.
The only thing worse than the food was the service. Got sides way after getting “main course” and they (rice and broccoli) were severely undercooked or rotting (the salad). The server checked on us maybe twice and we went without a drink refill the whole time. Contemplated walking out when we waited twenty minutes for the check. Can’t blame it on understaffed because tables around us received better service ??
I know the service is always a problem nowadays, but it wasn't good at all. had to wait over 15 minutes until the water was refilled.
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I know service is always an issue these days but it was not good at all. Had to wait over 15 minutes for waters to be refilled.
delicious! mariah our server was also amazing! we're coming back!
Parrot Isle Jumbo Coconut Shrimp Appetizer
Classic Caesar Salad With Grilled Chicken
Parrot Isle Jumbo Coconut Shrimp Platter
Classic Caesar Salad With Grilled Salmon
Classic Caesar Salad With Grilled Shrimp
Today's Catch Salmon New Orleans (Full)
Today's Catch Salmon New Orleans (Half)
Parrot Isle Jumbo Coconut Shrimp
Half Dozen Cheddar Bay Biscuits
Crunch-Fried Flounder Sandwich
