Red Robin - Table reservation

We came in on 2/11/23 to celebrate my husband’s 70 th birthday because Red Robin is one of his favorite restaurants. We were there at around 3:30 pm and it was not really busy. Our server whose name I don’t recall took our drink orders there was 12 of us) and our appetizers orders. It took forever for both to get to our table. She took our food order and pretty much disappeared. She never came to clear any of the plates or drink cups our table was cluttered. Thank goodness another server showed up and brought our food with a quickness. He was wonderful and we all said that we wished we could have given him the tip . My daughter also mentioned that it was my husband’s birthday because in the...

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I recently had the pleasure of dining at Red Robin, and I must say, it was an exceptional experience from start to finish. The atmosphere was warm and inviting, perfect for a casual meal with friends or family. What truly made our visit outstanding was our server, Meagan. From the moment we were seated, Meagan greeted us with a friendly smile and genuine enthusiasm. She was incredibly attentive throughout our meal, ensuring that our drinks were always topped up and that we had everything we needed. Meagan’s knowledge of the menu was impressive, and she offered great recommendations that suited our tastes perfectly. Her professionalism combined with her personable nature made us feel right at...

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There’s shows like the bear with amazing people and then there’s restaurants like Red Robin Schereville. Not once but twice they’ve purposely messed up a DoorDash order which is expensive!! And a clear act of aggression by one of their employees. I check the receipt and I’m clear about what should and shouldn’t be on my burger. This time I asked for my toppings w/ extra so they don’t forget and they purposely added something I didn’t want. And didn’t put something I requested. So disgusting. If they can add things and remove things at their discretion who’s to say they aren’t spitting in it too? Clearly didn’t add onions and put on mayo. Last time they didn’t put pickles or ketchup. Close th...

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First, let me say when we walked back to our table. We were told our server would be a girl named Abby. After 15 minutes or so no one came to our table. We asked a girl who was training a young man. If she could find out who our server was. There was some sort of mix-up. I guess the girl that was supposed to take care of us wasn't even punched in yet. Let me tell you this girl. Samantha, we kept calling her. Sam, she was working in the front of the restaurant and continuously came to the back to make sure that we were properly taken care of. What an awesome job and what a great waitress!. I truly realize what an inconvenience. It was for her to keep running back and forth but let me tell you...

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I have to eat gluten-free, and I can always trust that's what they serve me when I order.

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