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"The bathrooms have a foul odor that needs to be addressed by a professional cleaning service. Air fresheners on the counters are not a sufficient solution."
Phone: +12485775870
Address: 31805 John R Rd, Madison Heights, United States
City: Madison Heights
Website: https://locations.redrobin.com/mi/madison-heights/379/
Dishes: 95
Amenities: 2
Categories: 5
Reviews: 6536
The server was friendly and accommodating. Make sure to dress warmly if you tend to get cold. The salads were tasty, especially since I have a hard time deciding on a burger. The garlic fries were delicious, but could use more seasoning and sauce coverage. I appreciated that many non-alcoholic drinks were refillable. Be prepared to wait during busy times. Prices were reasonable for the portions.
The food at the restaurant was delicious and served promptly. However, what truly made our dining experience exceptional was our server, Emerald. She provided outstanding service with a positive attitude and remarkable attention to detail. Emerald made our visit incredibly enjoyable and we cannot speak highly enough of her and her representation of Red Robin. She is truly a fantastic individual.
Josh and Victoria are the main reasons why we continue to return to this restaurant. They are exceptional and always exceed our expectations. We need more people like them in the service industry.
This is my second new spot for a drink and chat....the service was top-notch from beginning to end. I didn't visit the restroom so I can't comment on cleanliness. Overall, a great experience.
The bathrooms have a foul odor that needs to be addressed by a professional cleaning service. Air fresheners on the counters are not a sufficient solution.
