When the manager approached, she acted defensively and insisted that we had missed our notification. I confirmed that we had never received a notification as we hadn't provided our phone number, and I showed her my phone to prove it. Instead of addressing the issue calmly, she reacted aggressively, thrusting her phone in my face and insisting we had missed it. I told her that this didn’t make sense, especially since we had been sitting there the entire time, and she could have simply checked on us.
At this point, she yelled in my face that we had missed the notification and threatened to kick us out. I ended up leaving with three hungry and upset children under 6 years old. No one deserves...
At Red Robin Gourmet Burgers And Brews on the evening of Friday 11/11/22, a blue-haired waitress accidentally knocked over my mom’s full glass of raspberry iced tea, spilling it all over her. Unfortunately, neither the waitress nor any of the staff or management offered an apology or any form of assistance. We were left to clean up the mess ourselves with just a few napkins hastily handed to us. If we hadn’t been so hungry and it hadn’t been so cold, we would have left and chosen a different place for dinner. My mom was soaked from head to toe, with iced tea even getting into her shoes, and we had to clean all her belongings, including her purse, because everything was extremely sticky. Desp...
My experience at Red Robin was fantastic! For my birthday, they surprised me with a complimentary meal, which was such a thoughtful touch. I tried the turkey burger and fries, and it was hands down the best turkey burger I've ever had. I didn’t even realize they served turkey burgers, let alone one that tasted so amazing. Since I avoid beef and pork, finding a place that offers turkey burgers is ideal for me. The manager, Scott, was very kind, and the customer service was outstanding. I highly recommend Red Robin, especially their turkey burger. Whenever I want a turkey burger without cooking at home, Red Robin will be my first choice!
I had the best experience with Red Robin. They gave me a free meal for my birthday. I ordered a Turkish burger and pommes. It was the absolute best turkeyburger I ever had. I didn't even know they sold turkeyburgers, let alone that it would be so good!!! I don't eat beef or pork so I can find a restaurant selling a turkeyburger is great for me. The manager Scott was so gracious and the customer service was excellent. I highly recommend checking out Red Robin and trying the turkeyburger. Every time I think I want a turkeyburger and I don't want to make it home... Red Robin is where I will get it!!!
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At the Schaumburg, IL location, a waitress with blue hair accidentally spilled my mom's raspberry iced tea all over her. We had to clean it up ourselves with just a few napkins that were roughly handed to us. My mom was drenched from head to toe, including her purse. Neither the waitress nor the management apologized, and there was no effort to make amends or offer any compensation. If it hadn't been so cold and late, we would have left and gone somewhere else.
Red Robin has really gone down hill. They have raised their prices, their burgers got smaller, and the quality of the food is not as good as it used to be. I usually order $60 worth of food. And the last time I ordered a $5 strawberry drink and it waswatered down. I don't come as often as I used to because they're no better than other burger places.
Went to dine in at 9pm. Overheard cook and waitress talking bad about us ordering late when they close at 10pm and were not being discreet at all about it. Overall, thought waitress was amazing until she was asking what time it was, which pressured usto eat quickly and leave by 9:30pm. Other guy waitress was very rude and not a fun experience at all
Red Robin Gourmet Burgers And Brews still serves a fantastic meal. Their menu features delicious burgers, and the wait staff is very friendly. Although it was a quiet Monday and the restaurant was nearly empty, we had to wait 40 minutes to be seated because of staff shortages. I can imagine they receive quite a few complaints because of this.
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They open at 11 it?s 11:05 and it still wasn?t open. If they have poor time management skills I can?t even imagine how long the food will take. Managers clearly saw people trying to come in but they just ignored everyone and tried to keep themselves busy by the bar. Everyone ended up leaving! Don?t waste your money here
Always good food woth fresh and tasty ingredients. I had the Whiskey River BBQ chicken wrap.
New! Kids Peach-Berry Freckled Lemonade
Fudge-Filled Chocolate Chip Cookies
Cinnamon Sugar Towering Doh! Rings
Whiskey River Bbq Chicken Sandwich
New! Kids Peaches Cream Milkshake
Kids Oreo Cookie Magic Milkshake
Cinnamon Sugar Doh! Ring Shorty
Red Robin Gourmet Cheeseburger
Saucy Boneless Chicken Bites
Simply Grilled Chicken Salad
