Restaurant Sakura - Table reservation

NOT FRIENDLY towards tourists or guests that speak broken French. Good: Good Asian food for the price and being a Japanese restaurant in a small beautiful Swiss town, next to the old town tourist area. The decor feels warm and friendly Bad: No customer service, it seems just to tourists. Does not greet guests with welcome, or ask about their food, or thank guests for choosing their place. I suppose they only care about serving locals. I do not understand why they are stunted when they see Asians visiting their Japanese restaurant by staring at someone who walked in to your restaurant. The guy which I assume is the owner/chef speaks mandarin, and we spoke to him in mandarin, but the waitress...

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I can't judge the food since I called to book 1 week in advance with the gourmet passport but of course they have supposedly already reached their passport quota for this weekend. I don't understand why some restaurants register on it if it's to refuse customers who want to book with it. It's very annoying. Yesterday with my boyfriend we went to eat in a restaurant in the dovecote and out of the 10 tables that were around us 6 had the gourmet passport and the staff was still very welcoming, so we have to stop with these quota stories it's no matter what, they made a very good impression on us and the food was excellent so we will definitely go back and this time we will pay the full price, t...

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Great evening, excellent meal and very pleasant service. Thank you and see you soon

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Very good restaurant, friendly welcome, pleasant staff and very good quality food

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Ramen was good , and service was quick , it was not busy hour

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