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"No matter how tasty the food may be, the owner's lack of tact and poor customer service is unacceptable. Due to this, I will not be returning. In this situation, it seems the owner believes they are always right and does not welcome any questioning."
Phone: +16044850011
Address: 108-4871 Joyce Ave, Powell River, British Columbia V8A 5P4, Canada, V8A5H9
City: Powell River
Website: http://www.facebook.com/River-City-Coffee-Roasters-Bakery-and-Urban-Eatery-100712796667894/
Monday: 07:30-15:00
Tuesday: 07:30-15:00
Wednesday: 07:30-15:00
Thursday: 07:30-15:00
Friday: 07:30-15:00
Dishes: 4
Amenities: 25
Categories: 5
Reviews: 65
After my friends left, I tried to express my disappointment and embarrassment to the woman, but she remained unyielding. Instead of acknowledging our feedback and offering a simple gesture of goodwill, she accused my friend of being rude and emphasized that we had ordered the most expensive items on the menu, as if that were relevant. She offered me a gift card, which I declined as I have no desire to return to the establishment. I believe in the adage "the customer is always right," and I feel that a simple thank you for the feedback and a complimentary coffee refill would have sufficed. My friend did not seek any compensation initially; she was merely sharing her opinion on the icing. As...
As soon as you get near the door you can smell it, and standing in line it drives you crazy, but when you sip that first taste of foam it is soooo worth it. Powell River has the best drinking water, but somehow that doesn't translate to a decent brew for me, or other restaurants I've tried. This place is the exception. Never eaten here, but If the food is half as good as the coffee you'll be thrilled.
Visited here whilst on my holiday to see my Canadian friends. We had a packed day so stopped off here for some breakfast. I had a hot chocolate and a cheese and egg sandwich. Both very tasty and set me up for the day. My friends also enjoyed there food and beverages. Loved the interior too, very humble yet hobo, and staff friendly and helpful despite them struggling with my British accent
I paid $9.00 plus tip for a tiny panini that was mostly spinach and bread. The spinach was the last ingredient listed on the menu, but it should have been first considering how much was in it. The Athenian Panini was mostly leaves and stems. I was not impressed with River City Coffee and am hesitant to try anything else there.
No matter how tasty the food may be, the owner's lack of tact and poor customer service is unacceptable. Due to this, I will not be returning. In this situation, it seems the owner believes they are always right and does not welcome any questioning.
