I attempted to entry the shop yesterday and the young girl behind the counter was very rude the way she spoke to me regarding masks, I was not aware I needed a mask so I went and got one out of my vehicle to return and I was still spoken to like a child. We are aware that some businesses adhere to mask wearing and I am quite happy to do this but to be asked in a better way. On my return with my mask I was then spoken to again in a very rude way regarding only two people in the shop. This employee need to learn some customer service skills. In the end I walked out without purchasing anything.
Called in last Wednesday at 10.15am I am a regular customer calling in for my elderly mum who has shopped at Robinsons since Arthur was in charge. Most weeks at this time there are only ever a little of most things but last wednesday I could not believe there was no bread rolls left at all. Having put up with the lack of pies, madeira cake and jam tarts and having to wait a long time to pay due to one till that the girls all have to use this was the final straw I will now transfer my custom to Martins Bakery which is close and of good quality and has a good supply of products and two tills.
Preordered a sandwich to collect. Only had a Scottish £10 in my pocket and left my phone at home as it’s only 5 mins away in the car. Told me they only take English money. This was after standing in the queue for about 10 minutes too because they still have covid rules in place where only 2 people are allowed in, yet touch your food and cash with the same gloveless hands. I’ll spend my money elsewhere
I purchased a sandwich for lunch but bit into a large piece of lettuce heart which spoiled the otherwise nice sandwich Worthy of note though is the additional shelves, counters and fridges on the customer side, all lit up with fairy lights making it look a little like a christmas market not a bakery a little hard on the eye. Just my opinion.
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We are lucky to live locally to this great family run bakery famous for their sourdough. My favourite are the barm cakes : Extensive range of lovely fresh bread and sweet treats. They also do lots of pies and quiches. The shop itself is really enticing it is hard to resist a home made cake and it feels good to shop local. A real asset.
Try a Lodes Brioche so delicious. Soft sliced brioche bun filled with custard and chantilly cream. Also the large sponge cakes filled with custard and topped with white icing and chopped nuts i dont know what their called i call them vanilla circles.
The best bakery in the whole wide world! Amazing pies, cakes and breads at decent prices. All made on the premises. The Beef in Guinness pies are outrageously good and the Eccles cakes are...well...I could marry one I reckon.
Called in today ,to order food for a buffet, given very good advice on how much to order and even able to taste before we ordered. Very friendly staff and would definitely recommend their apple and pork pies.
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Honestly it is a long time since I walked into such a nice bakery. The lady that served me was really kind, I was spoilt for choice and the food I bought was really tasty.
Absolutely Outstanding! A Great local and family run bakery. I have visited this Robinson’s a few times now and the food has always been so tasty and fresh.
