Tonight my husband and I visited Ruby Tuesday. It was my first time at one and had always wanted to try it. Let me say… I should’ve waited the rest of my life. It doesn’t deserve the 1 star but you can’t write a review without it. We walked in and stood there for a good 5 minutes or so wondering if we were to seat ourselves or wait to be seated because it wasn’t posted anywhere. Finally the bartender hollered over that someone would be with us. So we waited… and waited. Finally a young guy comes over , grabs some menus, and instead of saying “please follow me” or “right this way” he gave a hand gesture as if to say “come on I got things to do”. We followed him and I watched him literally thr...
Place has been lacking staff the last few times we have visited. We enjoy the food, prices and specials so we return. Staff that is on hand has always been polite and friendly but stretched thin so that affects service. Last few visits we 've been seated in a bar area booth with the bar tender as our waitress. Last visit, there were no croutons on the salad bar. ?That 's like a Oh Hell No!! But, it was nearing closing time, (8 pm??? So I it left alone and enjoyed what was available. Can 't imagine the store being profitable at this rate. It 'll soon be another poorly managed chain restaurant bites the dust in N. Chas., S.C..?
I don't at all mind paying a pretty penny for a good meal. I was super disappointed in my 70 bill for 2 people., no alcoholic beverages. Our steak was beyond over cooked. We both ordered baked potatoes. One got a potatoe the other got rice. Our waitress was very friendly but also very scatter brained. It was not at all busy. The salad bar was GREAT. We should have just got that. Pretty sure their scallops are fake. Not at all worth the spent.
It was a slow night, and we had to wait a while to be seated. However, the meal was excellent and exactly what I ordered. Unfortunately, the waitress only checked on me twice—once for the meal and again for the bill. My water was empty before the meal and stayed that way until I left, while the table next to me received service three times. This is my first experience rating below a five this year.
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The burgers we ordered were mediocre. My chicken burger was soggy. We also ordered a kid's meal that came with apple juice, but they first forgot the juice altogether. When they finally brought it, it was clearly not apple juice. It had a different taste and was cloudy and fizzy. Given that we spent $40 on three burgers, we were expecting a better experience. Overall, we were quite disappointed.
I had the most amazing experience here tonight! Kyla was our server and she was quick, courteous, and just a jewel! I truly felt that our satisfaction was important to her. The manager came at the end of the meal and I couldn’t help but tell him how amazing the food was and how great our service was. Food ten stars … cleanliness ten stars!! But vibes are even better
It took over an hour for our food to be delivered. When we did get our food, it was all wrong. My Swiss mushroom burger had no mushrooms. Fries were all cold. Out of the six people at our table, 4 of our orders were wrong. On top of this, there was a drugged up individual outside in the parking lot making threatening gestures toward us. Terrible experience.
At 5 PM, the kitchen was backed up for an hour, so we decided to go for the salad bar. It turned out to be excellent, offering a wide variety of toppings. The restaurant was less than half full, so the kitchen delays were definitely an issue.
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Tyrell was amazing!! I ordered online but he made me want to dine in. Had a bad experience the day before. I'll make sure he is working next time I come in.
Under staffed but staff that was there was trying and working. Food mediocre and bake potatoe tasted old has heck.
Grilled Chicken California Primavera Pasta
Fresh Garden Bar With Your Entree
Portobello Swiss Turkey Burger
Baked Chicken Parmesan Pasta
Crispy Chicken Mac 'N Cheese
Fresh Chicken Broccoli Pasta
Italian Five-Cheese Skillet
Mediterranean Chicken Salad
Peppercorn Mushroom Sirloin
Bacon Avocado Turkey Burger
