Ordered Steak and Shrimp Hibachi. I ordered the steak medium. It came out raw. Sent it back. Came back raw again. I gave up and told them to not charge me for the steak. They took off $4.00. Oh boy! It cost me $16.00 for six shrimp and some rice. If they had any class they would have not charged me at all and given me a gift certificate like class restaurants would have. The manager never came over to apologize. Don’t suggest the steak. Apparently the chief has no clue how to cook steak. The oth … – show
We moved here from Southern California. Los Angeles County. This is been the only place that we can consistently get decent sushi that we found. Odd that it’s in Andover, but it is consistent and tasty. At the time of writing this review, October 2021, ordering has taken a bit longer than it has in the past. Appears that this shop is also suffering from a lack of workers but the staff here appears to be doing they're best! I recommend the spicy snow crab roll with some eel sauce on the side! My … – show
The stuffed and fried jalapeno appetizer was great, the flavors really went well together. We had 2 basic California rolls and one Lion roll. All were executed well and had great flavors. Only downside was the service. No plates came with our appetizer, had to ask for silverware for my wife and we were never offered refills on our drinks.
Not coming back lol better sushi and customer service. They had a little girl about 6 or 7 years old take drink orders, bring out food. Nothing that the little girl could control she was just being told what to do by the mom. She brought out the check after we paid and threw it in the table and sauce got everywhere. 0 out of 10
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My husband and I have been getting sushi from Sakana since they opened in Andover (1-2x monthly) and we’ve never had a bad experience with them. The sushi is always great and the staff friendly. We usually grab takeout but when we do dine in service has been quick.
Miso soup and gyoza were good but the sushi was not fresh. I tried one piece and immediately disliked it. I ordered something else and it was fine. When I got the check they still charged me for the roll. Really terrible customer service.
Jalapeno peppers were nice, and so was sushi. Server needed some schooling. No plates, napkins, or cups for sake. Would try other sushi house near by before returning.
I have moved to Riverside, but my dad lives nearby, as well as some friends. Good food, good service. Love that a Japanese family operates it.
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Good food, good service, and good beer! It's a little dark inside though.
Awesome place. Very fresh, very good! One of our favorites now!
6.Yellowtail Or Spicy Yellowtail Roll
6. Shrimp Avocado Or Cucumber Roll
4. Eel Avocado Or Cucumber Roll
5. Salmon Or Spicy Salmon Roll
4. Tuna Or Spicy Tuna Roll
