Sake Hana - Table reservation

We eat at Sake 1-2 times a month on average. The food is always great. Unfortunately, the service has been slipping. The last 3 times we've been there, we waited 15-20 minutes before seeing a server. This past Friday (restaurant half full), I had to go to the front desk to have a server take our order. She was very attentive once she knew we were her table. She said the hostess never told her. Regardless of the why's, they need to fix a recurring issue. We've heard from friends that also love their food, that they have had similar service issues recently.

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Although the soft shell crab appetizer and spider roll were good, we were disappointed in the sushi this time compared to many other dinners. It wasn’t as flavorful as usual. We had the oysters appetizer which were good but not worth the price for 6 oysters. The restaurant is attractive and pleasant even if it resides in a strip mall.

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Service was awful, waited 20 minutes for our drink order from the bar. Waiter gave my appetizer to another person. The shrimp was very over cooked and to make matters worse the air conditioner was not working. The staff did not let anyone know about the AC issues before seating them. It was an awful experience

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Good food, great service. A bit more expensive then the local competition

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Great food! Our server looked tired and not happy.

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