I had a frustrating experience at Sam's Club due to the unprofessional behavior of the staff at the front desk. The young Hispanic girl and the manager who answered the phone were rude, dismissive, and seemed unconcerned about my issue. I was transferred multiple times while trying to resolve a fraudulent charge on my account, and after spending an hour on hold, I finally reached the correct department. Thankfully, Robert in the Tires section was helpful and polite, but the initial experience left much to be desired. The front desk staff needs to improve; no one should ever be spoken over, ignored, or addressed inappropriately. This type of treatment is unacceptable, regardless of how busy t...
I prefer to do groceries from superstores. ANd one of my favorite stores is Sam's Club. The reason behind giving lower ratings is not related to the quality of products, it is about their responsibility for the customers. If you visit BJs, they have arranged sink, soap, hand wash, sanitizing wipes before you enter the shopping area. But if you enter Samas Club they made shields for their employees, that's good. But if they have some temperature screening or hygiene practice at the entry, it will help the society and all their members will feel safe and happy.
Customer service is nonexistent at this Sam's Club!!! No desk, no sign, rude and nasty customer service representatives standing At two Computer terminals in the middle of the floor. The only indication was a small hand written sign That says line forms here!!! As a new member was greeted by one customer representative and told line forms there with no one in site on the line and then thrown an advertisement booklet after receiving membership card saying that's all you get with the membership!!! really Sams is this what you think of your customers????
I always enjoy going to SAMs. Their selection of food is awesome. Today we went at 7am. It was for seniors and people with health issues. It was awesome. The workers were so friendly. Very enjoyable.
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I am very disappointed with the prices today! We were expecting lower prices, but the cost of coffee is much higher than at Walmart. We will not be renewing our membership next year!
The store manager displays an arrogant and disrespectful attitude. I would recommend avoiding this location and considering alternatives like BJs or another Sam's club instead.
Sam’s Club has great items for personal and business needs!
great place to ship. great employee
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not very fast unloading trucks
Good prices on everyday needs
