Schlosscafe Benrath used to be one of my favorite Cafe in Benrath area and I went there for breakfast and coffee several times with friends. But last Sunday's visit was the worst experience I have ever had and very disappointed about the staff and the...service. Cold, arrogant and unfriendly. As I ordered cake take away from this Cafe,I thought they have this service all the time. So last Sunday I went there and wanted to order some cakes for take away. I went to the front desk directly, at that time there was a staff who is responsible for coffee making, one waiter was waiting for place order, another waitress was walking around. I was there waiting for more than minutes, they noticed me bu...
We had planned to have coffee and cake here one Saturday afternoon. Service was terrible. Staff never acknowledged our existence, so after about min I had to ask one of them whether we could order something. That they allowed graciously but it...took them another to bring us two coffees. When paying, they helped themselves to tips. We did not receive a bill but only something called an 'Infodruck'. A known practice for restaurants defrauding the tax services. Not sure whether that really was their plan or another sign of incompetence by the staff. When we went away we found out why we hadn't seen any staff for so long: they rather enjoyed smoking outside than helping customers. Do not go the...
A little bit disappointed after they won't serve us anything on the terrace were we already were sitting and other persons too. It was raining but after it didn't rain anymore we left because they didn't want to sell us anything. When we left another...group of persons sat at our table, I wonder if they got their cakecoffee served. Even we went inside and wanted to take the things by ourselves outside, they just said NO. And when we came and sat outside, why didn't they tell us that they were not serving outside ? We waited for maybe mins. But we found another nice Café with delicious cakes
the garden is unchanged beautiful and an oasis! the interior after extensive renovation is now also very appealing. breakfast is strongly recommended (cafè is excellent)!. unfortunately only open until 20h - would be sooo nice to be able to eat there in the evening!Thanks for the nice service!
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I really liked the salmon salad in the splendid terrasse, with the gardens and canals, ducks and womderful trees. Take a moment to relax in this wonderful castle, eat and drink calmly with time and enjoy a very reasonable meal or cafe
After a park tour you can relax and drink a coffee. the ambiente is great, from the front terrace you can marvel at the small lake and the closed. service attentive and very friendly. that's how you want it everywhere.
The service was a little too fussy. Cakes & Coffee were ok but nothing really special like people mentioned it before. Nice Ambiance and surely not a bad stop after taking a walk around the Palace.
a visit in the connection to the lock inspection is absolutely recommended. the small caffe has excellent torten (and large pieces), cozy spaces and a very friendly service.
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very friendly service and tasty caffe :) many thanks to the team that you could so spontaneously celebrate with you, we and our guests enjoyed very well.
the perfect place for a gourmet snack.The cakes are homemade and are very good!The room is very nice and the service correct.
