Over the years I have already bought some pieces of furniture here and has always been satisfied with the advice and delivery service. As far as it goes, I would avoid Saturday or a bridge day there is always a lot going on here. Last Friday was again a paternity party with live music and animation. Under the week, everything is much more relaxed when shopping. There are enough consultants/sellers and they also have time. This looks quite different on Saturdays. I haven't seen anything that I didn't want. I find this permanent special offer weeks an action chasing the other. Normal prices aren't actually there, nobody looks through anymore. But all the big furniture houses do that. I also fi...
After I got a 10€ birthday voucher from Segmüller, as well as a flyer with Christmas blankets for 14,99€ and a free light chain at the next purchase, I drove to Segmüller the day after receiving the offers. First I went to the 3rd floor to get me a pepper mill for 9,99€ z. Then I went on the 2nd floor after the cuddly blanket offered. But: LEIDER EXPENDITURE. So I stopped at the checkout for half an hour to redeem my voucher. This applies only from 20 € purchase. So I paid my pepper mill for 9,99€ and presented the voucher for the free light chain. But according to the cashier's statement, this is only on the 1st floor, and probably the problem is already closed as it went to the evening. Th...
I bought a dresser on Friday and brought her to the pick-up camp. At least I had to go to the pick-up camp. 30min wait, the staff there did not make the impression that they took your work seriously. At home, I realized one of the 2 cartons was wrong. On Monday I called the service number. Waiting time at least on the phone. 15min. A lady then only picked up the process number and told me I'll get a call back during the day. Unfortunately without success, in the evening I asked again, again eternal waiting time on the phone, then it was said that the callback can also be tomorrow. Tuesday and Wednesday went back without feedback. My next step will be that I will bring back the parts of the d...
Were there to configure a new kitchen for our detached house. The consultant was visibly annoyed to advise us now and constantly tried to pluck up the most expensive equipment and has quite directly said how ugly he finds using a refrigerator in stainless steel fronts. Fand him very unsympathetic but still agreed a follow-up date to not start elsewhere from the front. However, with this, the consultant was not better off and another one became and not allocated with the statement that would be unfair because he would otherwise lose his commission and violate it against the internal Gentleman agreement. I have bought the same kitchen at flame and I have been extremely satisfied so it is also...
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I felt like a second class client today, with visibly larger purse to prefer!. after online ending, a crazy call the day before (announcer wanted to know if I would notice the date and how much money I want to invest) endlessly long because of the suburb Corona test (I have a disability) I then had to learn in the kitchen department that their booking system made a mistake. can happen, but how then is treated with the customer that distinguishes the professional from a layman. the ladies were visibly overwhelmed, nothing was reported, after 40 minutes waiting time we were then pulled out of the stinking. a wasting holiday day and more than 2 hours of valuable lost life is the result. Thank y...
Wow, a mega furniture store with huge selection in all areas and also the young ones is thought of. There is a whole amusement park for the kids and everything is free. The furniture store is very generous and nicely made a huge staircase but without stuffs leads quite comfortably to the 3 floor. There are also chairs. On all floors there are numerous furniture in all forms, colors, price classes and qualities. A madness, the selection is not always easy. In addition to beds, tables, chairs and benches, Segmüller also leads bedding, bedding, table thinking, towels and a baby shop with stroller co is also on board.Whoever time has stayed here for 3 4 hours.
according to my experience with at least 4 furniture shops incl. IKEA-Segmüller in parsdorf is the worst furniture store in Munich. it was not possible to buy the unmotivated unf badly qualified bathroom furniture seller, the more attention to the profit than the customer needs (for delivery period at the end of August the seller kw29 decided for themselves, with the assertion that up to 6 weeks no storage fee was incurred, which was not correct) when we paid, the delivery suddenly only kw29 free end the crowning of the whole is the badly accessible sales personnel in the cheapest internet shop. 20% cheaper, velvet, free delivery in time.
The Segmüller offers a very large mattress department with competent advice. The seller took a lot of time for us and also went well to individual needs such as back problems. In general there is a pleasant atmosphere in the furniture store. It's great to browse. Instead of a stairway, a spiral goes from department to department, which also facilitates shopping for families with strollers or wheelchair users.
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Artificial delivery, top quality, the Monteure Hr Grummann and Hr. Lorenz were very friendly and competent, they did not leave a pizza box, since the housewife is happy
very poor customer service Exchange of original packaged goods is possible on the following day only for voucher will redeem the voucher and never buy it again
