I had the misfortune of visiting this location after many years of dining at other locations. Jose, the young man at the register was incredibly rude and dismissive. I elected to not provide my name for the order and I stead requested a number, outof privacy concerns. I ordered my food to go. After paying with my card, I had ask for a receipt. Apparently customers have toask for a receipt instead of being provided one without asking. Then when I got my food it was on a plate as if I was dining inthe store. I then had to ask for a to go box. When questioned Jose replied well you didn 't want to give your name so I markedthe order for here . What? Where in the realm of common sense does that m...
Sharky's Woodfired Mexican Grill
435 N Beverly Dr, Beverly Hills, United States Reservation"I had way better Mexican food..customer service is a little slow"
Details
Phone: +13108580202
Address: 435 N Beverly Dr, Beverly Hills, United States
Reservation, Booking
City: Beverly Hills
Opening hours
Monday: 10:00-16:00
Tuesday: 10:00-16:00
Wednesday: 10:00-16:00
Thursday: 10:00-16:00
Friday: 10:00-16:00
Saturday: 10:00-16:00
Sunday: 10:00-16:00
Statistics
Dishes: 10
Categories: 5
Reviews: 1810
Address
Reviews
I've been wanting to try this restaurant for a long time, and I really regret not visiting sooner. From the moment I walked in, I was greeted by a friendly young woman who was very helpful and knowledgeable about the menu. She even pointed out that my initial order was too much for one person and suggested a better alternative. I ended up ordering the chicken nacho grande, and it did not disappoint. I loved how the chips were evenly distributed, so every single one was topped with cheese, chicken, beans, and all the other delicious fixings. Overall, I highly recommend this place. The food was fantastic, and the service was exceptional. It's a great spot for a quick bite to eat. Don’t overloo...
Meh. I ordered the hot honey and Nashville hot tacos and they were okay, at best. To be honest, I think the fried chicken is fried wayyyy too long. The fried chicken was more crunchy than anything. If they weren?t fried too long, they would probably bebetter. We also ordered the chips and queso which is plant based. DONT ORDER IT. the queso literally came out like soup. Mypartner and I looked at each other and said ?cheese soup?? At the same time. It just wasn?t good. The highlight of our meal wasthe horchata and the agua Fresca drinks refreshing and tasty. But those are not worth giving Sharkeys more than 3 stars.
Today, I purchased two burritos from this restaurant. I ordered one without sour cream and the other with all the toppings. Unfortunately, they mixed up the orders, and the burrito that was supposed to be without sour cream ended up containing it. This was a serious issue since my friend is lactose intolerant. Please be mindful of orders—it can be dangerous for someone who has an allergy to a certain ingredient! Book a table now
My 1 star is for Celica or Selica the curly hair girl very nice and professional. I came yesterday for a lunch and sadly the girl who takes my order was rude ,looks like some of the employees are not happy working there.. make me feel unwelcome and nono no.! Sharkys need to train your employees, horrible customer service.! Not like just to be years ago.! Sorry not coming back. :
My 1 star is for Celica or Selica the curly hair girl very beautiful and professional. I came yesterday for a lunch and unfortunately the girl who took my order was rude, as some of the staff are not happy to work there. make me unwilling and not no! Sharkys need to train your employees, terrible customer service! Not like years ago.! I'm sorry not to come back.
The food was tasty. I placed my order online but ended up waiting at the restaurant longer than the app had indicated because DoorDash showed the food as still being prepared, even though it was already ready. Improved communication between the restaurant and the delivery app would be helpful, but overall, I’m satisfied with my order.
Great place for Mexican food after visiting the spa . Definitely recommend if you're looking for Mexican food. Book a table now
The food is outstanding, genuinely authentic, and served in generous portions!
I had way better Mexican food..customer service is a little slow
Dishes
Book a table now
Beverly Hills
Categories
-
Vegetarian Friendly
-
Delivery Services
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Mexican
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Cheese
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Vegan
Amenities
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Plant-based Options
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American Express
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Online Ordering
- Table reservation
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Good For Groups
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Curbside Pickup
- Reservation
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