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"We were there on Christmas Eve and the food was great, and the Chef made it a night to remember!"
Phone: +19134991055
Address: 3935 W 69th Terrace, 66208, Prairie Village, US, United States
City: Prairie Village
Website: https://www.shinjusushiks.com/
Dishes: 0
Amenities: 5
Categories: 5
Reviews: 62
Brought my wife and 2 kids here. Place was abandoned. We thought how nice that we can be the only ones here, and it was great until the very end. I asked for the seafood dish with lobster, shrimp, and scallops. When they brought it out I noticed instead of lobster it seemed like chicken was served. I didn't say anything at the time I just planned to bring that up when our check came. Had a great show at the hibachi and kids were having a blast. At the end I told them that I got chicken instead of the lobster assuming they would reduce the bill by 5-10 bucks given the mistake. Instead they had us wait around for 20 min while seemingly everyone in the restuarant debated what to do about it. Th...
Bad and rude customer service. First and LAST visit for us to this restaurant. Everything started off well and switched to terrible treatment at the end. My husband is a seafood lover. He ordered the lobster, scallops and shrimp combo. I dislike seafood and know how fishy lobster is. What he was served for lobster looked and tasted like chicken. When confronted by this, they sent almost every employee our way to tell us my husband was wrong. One of them call my husband a liar in front of me and our children! Needless to say my husband didn’t need to lie over something so petty.If you want to save yourself from a very unpleasant experience, find somewhere else to have hibachi.
I have been going here for last few years and just like Gojo’s they’re starting to make changes. For example there’s no shrimp appetizer, they expect you be excited about catching zucchini, it was 3 of us and they attempted to add a large party 18% gratuity and the portion size was much smaller. I hope they fix somethings I really enjoy going.
My sister ordered the lobster and shrimp hibachi. The seafood in the hibachi dish was very distasteful. It tasted extremely fishy and was rubbery. The server was nice, but didnt quite understand my questioning and due to that fact, I had to return my first dish back.
We were there on Christmas Eve and the food was great, and the Chef made it a night to remember!
