Ordered a delivery 5 minutes after opening hours. On answering and starting to take the order, was asked to hold whilst listening to the same guy answer another call and do the same to another phone customer. When order finally taken, advised 40-50 min delivery. 1 hr 15 mins later, I phoned to ask for update, was informed on way (we live 1 min away by car). 10 mins later phoned again to be informed delivery was outside... not true. Food finally delivered and was cold. Phoned again to ask if this was their standard of service... answer: yes. We are busy. I then asked if they thought that was acceptable service. Their response... listen. We are busy! Save yourself the hassle and avoid this res...
It is unfortunate that the service at this restaurant does not match the quality of the food. We have visited twice in the last 3 weeks and while the food is delicious, the service provided by the wait staff is lacking. The two waiters seem disinterested and preoccupied with their mobile phones, making customers feel like they are interrupting their personal time. It is disappointing as the food is excellent, but the overall experience is marred by the poor service. Despite always leaving a tip, we did not on this occasion due to the long wait for the bill and having to approach the bar staff on their phones to pay.
My family had a meal together before our son returned to college. We went to the restaurant on a Thursday evening around 7pm and there were only two other tables occupied. The menu had a great variety of options and everything we ordered was cooked perfectly and served on hot plates. The staff were friendly and attentive. We were happy that we didn't opt for the 5-course deal, as the main portions were generous enough to fill us all. We grabbed a take-out menu on our way out and will definitely be ordering from them again.
Went here with my Dad and daughter (12), everything was fresh, tender and tasty (I had a bite of everyone's). My daughter was more than happy, she's always the hardest critic. Service was excellent and you couldn't beat the price too. Read other reviews before going and was a bit skeptical, but I have to disagree with them. Far better than another more expensive/popular Indian restaurant in the same area. Give it a try!
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3 of us are here on Wednesday the 22nd Dec. 2021. The food was just average and there are far better Indian Restaurants in Oldham, including Indish, Indian Ocean, Cafe Lahore, The Millon, and Westwood East!! The main reason why none of us will ever return is that we were not made to feel welcome, and the staff are the most miserable, unfriendly people we've ever encountered!!
Just had a family birthday meal spent a fair bit. Lamb was so tough completely inedible. Told waiter who completely blanked my complaint did not even offer an apology. It was all there on plate to see. Absolutely shocking. Won’t set foot back in the place and wouldn’t recommend to anyone
Unfortunately it was a bit of a let down. The customer service is extremely poor and one particular waiter I found quite rude. There was no room to breathe during courses yet the place was completely empty. My lamb was ok, but I’ve had better from takeaways. Can’t say I’d return.
Very happy with all our meals, nice atmosphere staff could do with being a little bit more friendly but on the whole everything about all our meals and there was 5 adults was really pleased. Will definitely be going back.
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We had a lovely meal here. We only booked the night before and it wasn’t too busy. The service was very good , the food was excellent and the staff very friendly .
2 of the starters were ridiculously small. Literally a bite and I’m not exaggerating. The quality of the food was ok but marked down on value for money
