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"Food is great! Service super! But please invest money in better plastic cups mines just broke up the top."
Phone: (+1)9735137085
Address: 500 State Rt 23, 07444, Pompton Plains, United States
City: Pompton Plains
Monday: 10:30 -21:30
Tuesday: 10:30 -21:30
Wednesday: 10:30 -21:30
Thursday: 10:30 -21:30
Friday: 10:30 -21:30
Saturday: 10:30 -21:30
Sunday: 10:30 -21:30
Dishes: 10
Amenities: 5
Categories: 5
Reviews: 938
The service was abysmal. The server was clearly not trained to run the front itself. She gave us our food without fries. I don't think they were ready. We stared in pure mourning when they made several orders for each filled with frits. We remembered this girl twice and both times she goes to the manager (food preparation) who puts a cup of frits under the heat lamp. The frits are seated as the server provides more jobs (use friars). I have 5 years of customer service and the patience of a saint, but that was reddish. I told the young lady that I only wanted to remove the frits from the check and go over my day (I can add in a courtesy way without raising my voice or changing my tone). The p...
We have been here for years and would have good days and off, something left off the order- but food is always delish (even my kiddos love the haystack onions over fries). Today was very nice and we’ll be back. While taking my order the team member went and checked when I ordered Iced Tea and let me know they were out. Very nice- he offered to make me more if I needed, I declined as there were other options. Then a different team member hand delivered napkins and ketchup and asked if we needed anything. We didn’t at the time- later he noticed one of my young daughters was having trouble eating her lunch, so he introduced himself to me, and girls. Said it it’s okay with mom, he would like to...
The burger was good! They taste more of the sauce and the blows than the meat, but it was good. The pickles were great, the staff was friendly, and they have a DAIRY FREE shake that tastes soooo amazing. I couldn't even say it was milk-free... seriously... soooo good. I drank it too fast to add a picture.
Place was great, it was a random stop in while driving through never had the food before. Excellent taste, great customer service. Anyone complaining about slightly pink meat being a problem has the pallet of a child.
Food is great! Service super! But please invest money in better plastic cups mines just broke up the top.
