Came with big family party for my birthday. Extremely disappointed, starters were ok but all came at different times, had to ask a waitress where one was as everyone else had finished theirs and she just looked absolutely clueless as to why we were talking to her. New waiter didn’t even know what dishes he was bringing out and looked at us to answer for him, fair enough he’s new but come on, train your staff the basics. Didn’t get free bottle of wine even though we ordered tapas. One blonde girl walking around just playing with her hair and we didn’t understand the point in her being there, she didn’t do a thing all night, she just looked like she’d got lost. We didn’t get asked if we wanted...
As someone who regularly contributes to Trip Advisor, I always strive to provide honest and fair reviews. My group of 6 adults has visited the Smokehouse venue multiple times and have always had a great experience with positive reviews. Unfortunately, our recent visit was quite disappointing. Although we were seated quickly, we were unfortunately placed next to a noisy table of about 16 people who were loud and disruptive. This added to the overall poor experience. The main reason for our visit was to enjoy their delicious Fillet steaks, but we were informed that they had run out. The only option left was the Ribeye steak, which was mediocre and had a lot of gristle and fat. The service was...
The establishment was not particularly busy, so it was disappointing to have to wait a relatively long time for our drinks to be taken, our order was taken eventually and at no point did the waitress come and check on us, ask us if we wanted any more drinks. The food was amazing, which makes it even worse, as the chef and everyone behind the scenes making the great dishes to be let down by front of house. When the bill came, a disagreement ensued. My son ordered the kids cheeseburger, the waitress obviously assumed it was an adult meal, and then went on to argue with me. I’m sorry but don’t argue, talk back to the customer and make assumptions. She saw sense in the end and amended accordingl...
We booked a table because the reviews read well and the photos made the food look good, however, that’s where it ended. The staff were great, helpful and polite but the food was very disappointing and the restaurant was in need of a good clean (toilets in particular) and new plates as both ours were chipped. I ordered the meat combo of belly pork beef brisket, what came resembled a large slice of beef and a cut of Porchetta with tinned pit beans, my partner ordered Moroccan lamb which resembled a lamb casserole and was served moderately warm and the cherry bakewell cocktail certainly wasn’t made from scratch. We realised it wasn’t a proper American smoke house given the rapid arrival to the...
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The staff and service was excellent. I had the chicken salad as a main, and was truely surprised by the amount of chicken. The dish came with a would chicken breast cut in half. The salad and dressing complimented the dish, though I think a little bit of avocado would have just finished it off. My partner had the coconut lime prawns as a starter, and although the prawns were tasty, they lacked any coconut. For desserts we had a baileys white chocolate cheesecake which was very tasty. I had the chocolate meltdown which was superb.
My husband and I went for lunch at this restaurant after being let down by another tapas spot. The food was amazing. We started with a generous portion of spicy olives, followed by six delicious tapas dishes. All of them were excellent! If you order five or more tapas, you get a free bottle of wine. The server was very helpful and efficient. We will definitely be coming back.
food was bang on average looked sad and dry , We then had a full tray of drinks spilled on us by wait staff and wasn’t even offered a free drink the full bill was given to us with out no adjustments , only a half arsed apology , avoid and get some meat from farmfoods it would be a better experience
2nd visit 1st went in Feb. 2023 service good polite friendly staff food was very very good had 3 tapas fish tacos lamb tagine and the coconut prawns my partner had the ribs yes its slow food service then its not fast food and well worth the wait then you know its freshly cooked
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We visited Sunday lunchtime for a family birthday. The food was absolutely delicious, we had a variety of meals from the BBQ Combo to some tapas. All of it was lovely and the young girl that served us was very friendly and helpful. Would definitely recommend.
We enjoyed a delicious lunch of tapas at this restaurant. The portions were generous - we shared 5 dishes between the two of us and also received a complimentary bottle of house wine. The food was flavorful and very enjoyable.
Grilled Chicken Breast Sandwich
Baileys And White Chocolate Cheesecake
Tofu Laksa With Seasonal Vegetables
Sriracha Spiced Vegetable Tacos
Pulled Bbq Jack Fruit Sandwich
House Single Cheese Burger
House Double Cheese Burger
