I felt compelled to give a 5-star rating because my recent experience truly restored my faith in humanity. I accidentally forgot to request no granola for my acai bowl, and just as the woman was about to bag it, I realized my mistake. I told her I would just buy a new one, but both she and her coworker (possibly the manager) decided to make me a new bowl at no extra charge. It's little gestures like this that motivate me not only to leave a review but to write a positive one. I regret not getting their names, but I also don't want them to get into trouble if, heaven forbid, they weren't supposed to do this. I'm a bit late in writing this review, but I wanted to share my experience as I'm on...
THE WORST LOCATION!!I asked for light granola and the girl gave me an acai bowl that was less than 3/4 full. I politely asked her why she replied it’s because you asked for light granola and also because we got new bowls ???I was in disbelief, she didn’t correct this knowing that I was unhappy. I purchased this with light granola countless times in different location and I’ve never witness this before. Never again will I visit this location. I feel robbed of $11.13.If you read the other reviews, it seems like a lot of consumers got the same. Very disappointed as a loyal SolBol customer!!
The actual acai bowl I got was good but the service left a bad taste in my mouth. The workers were rude and awkward. It seems to be common amongst other reviewers also to feel that staff is rude. I even on the way out said thank you, the acai bowl was great and to have a nice day and I didn't even get a look in my direction. ? Dietary restrictions: I didn't fully understand the need to ask my reasoning for asking to make my bowl without something on it? Like what does it matter if I'm allergic or if it's a preference.
As a regular customer of both this, and the Lindenhurst location I am always greeted with a smile and friendly hello.The second I open the door I am hit with a aroma of fresh fruits and delicious treats. The store is always so clean, and welcoming. Kendal one of the usual employees I run into is a sweetheart. She is knowledgeable, fast, and friendly.I will happily come back to any location she, and her team is at, love the store !
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I want to give a shout-out to the young man working around 2:30 PM on Friday, September 15. He truly deserves a raise! He was handling everything on his own while the restaurant was packed, yet he stayed efficient and polite throughout. Thank you!
The staff was very friendly! However, when we got home, my boyfriend pulled two long black strands of hair out of his mouth while he was eating. I was actually disgusted; the hair was mixed right into the bowl. Enjoy at your own risk!
I always get the acai bowl at this restaurant because it's always fresh and tasty. The staff is friendly and professional. As a regular customer, I highly recommend this place.
I placed an online order, but unfortunately, there was a mix-up, and I had to go back to have it remade. The staff were very friendly and accommodating regarding the mistake.
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I visited today, July 29, at 9:00 AM, and I was really impressed by the two employees on duty. They were incredibly nice, kind, and helpful. I will definitely be returning!
Always a safe spot for a delicious vegan treat! Good for anytime of the day or before and after any physical activity.
