You will maybe be redirected
"Horrendous customer serious! Waited over ten minutes in the drive thru to try and order a slushy. Then he takes my older and tells me to hold?! What am I waiting for. It’s a simple order. This is the second sonic I’ve tried and had the same issues with. It’s very frustrating. I won’t be returning to a Sonic."
Phone: (+1)3152995840,(+1)3158709441
Address: 3170 Erie Blvd E, DeWitt I-13214-1202, United States, Dewitt
City: Dewitt
Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 11:00-23:00
Dishes: 6
Amenities: 2
Categories: 5
Reviews: 1824
This is my 2nd time to this particular Sonic and exactly one month.The 1st time was a bad experience and this one was no different. I ordered the New Yorker hot dog and they were out. So I ordered the chili cheese dog combo meal with a strawberry milkshake. As you can see by the pictures I've enclosed the hot dog was a hot mess and extremely, extremely dry. The fries and milkshake were good.I like Sonic food unfortunately this is the last time I'll be going back to this particular restaurant.
A group of five of us had to wait in line at the drive-thru for 35 minutes to get our order. I don’t even think the line moved at all for 20 of them. No hate to the employees – they seem critically understaffed and stretched thin if anything – but management should really do something about handling the rush hour crowds. A 35 minute wait at a fast food drive-thru is kind of insane and I’m glad I didn’t have anything else to attend to that day.
I went here for lunch last week order a three piece tender meal online when I arrived still waited 15minutes for the food. The tenders was so old and shribbled I had literally 1 onion ring that was over cooked and the totes was so old to just the bread was fresh and good they was all out of damn near every drink I don't drink soda but ended up having to get one . They need to just close this location down.
Here a total of three visits, every time false food. Waited 55 minutes last visit and never received food. It was made several times via loudspeakers. Finally, where I was told that my order was somehow skipped, at what time it immediately prepared my order. Was still wrong, but I could no longer wait and only ate what I received (food itself was not bad)
Horrendous customer serious! Waited over ten minutes in the drive thru to try and order a slushy. Then he takes my older and tells me to hold?! What am I waiting for. It’s a simple order. This is the second sonic I’ve tried and had the same issues with. It’s very frustrating. I won’t be returning to a Sonic.
