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"Incredible hotel and magnificent service in addition to its location"
Phone: +41919857711
Address: Riva Antonio Caccia 7, 1204, Lugano, Switzerland
City: Lugano
Website: http://www.splendide.ch
Dishes: 15
Amenities: 12
Categories: 5
Reviews: 2403
Nice hotel. A little 80s. Spacious rooms but also 80s with a too retro style. Unstocked fridge bar with snacks. It's the minimum in a 5 star hotel... like having food service in the room 24 hours a day. Bare balcony with a faux ratane table. Breakfast: unacceptable for a 5-star hotel of this magnitude. Small choice. Zero choice for vegans. Too many packaged things. Too many things off the menu at exorbitant prices. A toast 25 fr. Does not exist! Eggs brought on a plate without a minimum of care, without a decoration. Cheeses and cold cuts bought in a super market. Herbal teas: only 1...disappointed! 3 star breakfast. Staff: very courteous. Especially Mr. Jorge at the reception and Alfredo at...
Historic hotel offering a luxurious and quiet setting Exceptional stay on the occasion of our mother's 80th birthday. The quality of service and welcome were impeccable. The rooms are spacious, comfortable and clean with a magnificent lake view. The hotel is very well located, 10 minutes walk from the old town. The breakfast buffet is very generous and ordering eggs a la carte is very pleasant, we really enjoyed it! The rain did not spoil our stay, on the contrary, we were able to enjoy the spa and the swimming pool, modern and elegant facilities. Looking forward to our next stay!
Wow..what a beautiful hotel. The staff were just fab and Nicole is just a star. SO helpful and nothing was any bother. We had a great view and got an upgrade to a higher floor. The food is just superb and a beautiful breakfast. We will definitely be back at some point for sure!! Thank you for everything!
Nice hospitality welcoming staff, I had a great experience. Special thanks to Leila Miriam
Incredible hotel and magnificent service in addition to its location
