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"The staff at this restaurant were extremely impolite. They did not greet us and seemed to have a very arrogant attitude. The drinks were slammed down on the counter when served and there was no eye contact made throughout our visit. This behavior was unacceptable and reflects poorly on the establishment. I would strongly advise avoiding this place if possible."
Phone: +441332835837
Address: 34 Alfreton Road, DE22 2UT, Erewash, United Kingdom
City: Erewash
Dishes: 0
Amenities: 14
Categories: 5
Reviews: 1029
We had a wonderful time at our favorite Starbucks this afternoon. The atmosphere was clean and organized, with plenty of seating available. There were so many delicious sweet and savory options to choose from, even though it was getting late on a Saturday afternoon. The drinks were prepared perfectly, both the hot coffee drinks and the refreshing iced Refresha. The staff were all polite, friendly, and helpful. A special shout out to a fantastic young lady named Phoebe, who went above and beyond. She was kind, accommodating, and patient, especially with the youngest member of our group, who is only two years old. Phoebe helped us carry our food and drinks to our table, ensuring the safety of...
The staff at this Starbucks are unfriendly and have a bad attitude. The quality of the coffee has been declining every time I visit. We used to visit this location regularly on weekends and the staff were very friendly. However, with the new staff, they cannot handle any criticism. My husband even had a confrontation with a staff member after requesting toast with his drink. The staff member's attitude was terrible as she angrily stormed off and made a scene. Today, my latte was terrible and tasted like hot milk. After spending a lot of money at this Starbucks over the years, I am now done with it. Not a pleasant experience.
I really hate to leave poor reviews for places but there was no pumpkin spice or salted maple so I tried to adjust my order accordingly and they also didn’t have any soya milk! It’s just not really acceptable, fair enough things run out but 3 things is just too many in my opinion. I was ordering for someone who wasn’t there so it made it really awkward and uncomfortable. It was meant to be a nice little treat on the way home and I left feeling stressed out. Next time I won’t bother I have plenty of soya milk at home!
I used to go everyday to this particular Starbucks over a period of 8 years, the staff were lovely, friendly and helpful, I popped in today after about a year and was met by a young blond scruffy looking server who obviously found it impossible to smile or even talk. She actually didn’t even ask what I wanted she just stared at me. I asked her if she had a problem and she just smirked and walked off. It really surprises me that this girl can get a job like this with such a bad attitude. I wont be popping in again
The staff at this restaurant were extremely impolite. They did not greet us and seemed to have a very arrogant attitude. The drinks were slammed down on the counter when served and there was no eye contact made throughout our visit. This behavior was unacceptable and reflects poorly on the establishment. I would strongly advise avoiding this place if possible.
