I was refused service because I tried to pay with a $50 bill. I can't believe that the largest coffee company in the world doesn't have change for that amount. Instead of offering me a complimentary drink, they threatened to call the police because I voiced my dissatisfaction in front of other customers. Even the local burger joint down the street accepts $50 and $100 bills without issue! Thanks for the experience, team!
Starbucks - Table reservation
27211 Ortega Hwy, San Juan Capistrano I-92675-2704, United States Reservation"Very rude manager, I would never come back to this location."
Details
Phone: +19496615801
Address: 27211 Ortega Hwy, San Juan Capistrano I-92675-2704, United States
Reservation, Booking
City: San Juan Capistrano
Opening hours
Monday: 04:30 -19:00
Tuesday: 04:30 -19:00
Wednesday: 04:30 -19:00
Thursday: 04:30 -19:00
Friday: 04:30 -19:00
Saturday: 05:00 -17:30
Sunday: 05:30 -14:30
Statistics
Dishes: 0
Categories: 5
Reviews: 1887
Address
Reviews
The best one in the area! Doesn't matter if we are closer to another one downtown, the service and consistency here is worth coming. They keep it clean and do a great job trying to make it feel local in little ways.Their staff is on top of it and I almost don't want to leave a positive review because I don't want other people coming here.
Poor customer service. Rude and arrogant employees. I would never recommend this specific starbucks location. This is a nightmare store. Plus poor location, always traffic. Hard to get in and out of the road.
I like it because it is a nice relaxing quiet Starbuck's and a lot of people my family know's come's hereParking: They have a parking lot were you go up and it's in the back of the store's there Book a table now
This review is for Stacey and Nathan thank you guy’s so much for your great customer service. You guy’s are the best! This is one of the reasons i love Starbucks.
Bad organization and service in this Starbucks location, they receive a lot of online orders to pickup but they get confused in the store to
I always feel prioritized at this place! It's fantastic! Every staff member is friendly, kind, and wonderful!
Went here to take out my coffee. Baristas were friendly and the quality of coffee is great. Book a table now
The staff was friendly, and the atmosphere of the place felt very uplifting.
Very rude manager, I would never come back to this location.
Book a table now
Categories
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North American
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Coffee & Tea
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Breakfast
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American
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Coffee
Amenities
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Accepts Credit Cards
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Outdoor Seating
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Car Wash Nearby
- Table reservation
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Drive-through
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Power Outlets
- Reservation
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