Pulled up to the Order screen and before even being greeted I heard the server laughing on the mic....then he asked what I would like and once I ordered he asked my name for the order...I gave him my name and proceeded to the pay window... a blonde girl took my payment and gave me my small refresher and sandwich. I left and on my way home I noticed the LABEL on my drink and noticed that they put the name BRITTANY GRINER on my label.... I recognized the name and googled it and realized that's the name of the Basketball star that was recently held prisoner in RUSSIA....I found it to be really UNPROFESSIONAL and INSENSITIVE To be #1 messing with names on people's personal drinks #2 Using someon...
Ordered a traveler and when I arrived I was greeted but not acknowledged again for 10 minutes. My order was sitting on the counter the entire time but could not get any of the 10+ staff on hand to assist. Ultimately, I had to ask if the order sittingon the counter the entire time was mine while being ignored for some reason and they confirmed it was. Working in a far largercapacity of food service, this was awkward and problematic. I hope other customers will not have to be subjected to standingaround as an army of people do not assist them.
I frequently mobile order from Starbucks, and the service is consistently excellent. Today, I want to give a huge shoutout to HEIDI, the barista. Despite having a mountain of orders, she handled everything efficiently and with a fantastic attitude! She truly was a machine! Heidi, you're amazing! Keep up the great work!
This Starbucks is a great location wide open space with lots of tables. The service is also really fast and efficient. I went on Memorial Day to get some work done and I got in the zone in this location.Food is the usual starbucks fare. They gave me my sandwich piping hot which I liked!
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The worst starbucks ever.... Starting with the people that greet you, with no customer service or education whatsoever. They're just giggling around talking to each other while you're standing there trying to place your order. I think they are happy with what they're doing.
This restaurant features a drive-thru, making it convenient to grab your order without leaving your car. Additionally, the service inside is very efficient. If you place your order through the app, you can quickly pop in and collect your food in just a few minutes.
As someone with a disability, I would like to point out that wheelchair accessibility is a concern. During each visit, I've observed that accessible parking spaces are often occupied by cars not displaying handicap permits.
They could benefit from some customer service training. This might contribute to why they have one of the lower ratings in the area. I wonder if the management is aware of these concerns.
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D Asian broad charged full amount on my card when I handed her my card and a $20 bill we repeated twice how I wanted to be charged now I have to make an unnecessary trip to the bank
Always super friendly! Drive thru always moves fast here. Orders never wrong.
