I visited the café to grab a coffee and noticed that there seems to be a bit less attention to detail and customer service since the pandemic. I want to keep this review balanced, as my drink order was somewhat complicated and I know that mistakes can happen. However, I find it frustrating when a barista debates or shows attitude when I kindly point out that my order is incorrect. Fortunately, Sia and Essence handled the situation wonderfully. They didn’t take it personally, greeted me with smiles, and quickly corrected my order without any sarcasm—something I’ve sadly encountered at other Starbucks locations. They maintained a positive attitude, which is exactly what you should expect when...
