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"I gave a 2 star because the associate at the drive thru was very friendly and courteous but the Mocha Cookie Crumble Frappuccino Im used to getting wasn't it...whomever made it did a terrible job"
Phone: +13144497644,+13142910600
Address: 12275 St Charles Rock Rd, Bridgeton, MO 63044, United States
City: Bridgeton
Website: https://www.starbucks.com/store-locator/store/20219
Monday: 04:30 -19:00
Tuesday: 04:30 -19:00
Wednesday: 04:30 -19:00
Thursday: 04:30 -19:00
Friday: 04:30 -19:00
Saturday: 04:30 -19:00
Sunday: 04:30 -19:00
Dishes: 5
Amenities: 6
Categories: 5
Reviews: 346
This location is on my way to work and I was so excited when it opened... I understand these employees are new and still learning.. (I am in customer service myself and work at a very fast paced restaurant but I have been late to work several times now because I am waiting in the drive thru so long. They are friendly and usually ask about my day so far but honestly I just need my coffee so I can get to work.... 9 times out of ten I just woke up 20 minutes ago people so my day hasn?t even begun.. So in my opinion or observation is to say good morning pick up the pace a little please.. A little more hustle will be noticed. Most people just want their coffee so they can get to work. I usually f...
Like many many other lovers I love my coffee and coffee cake at Starbucks. But what makes me more happy to write this review is for one of their employee Keri (I wish I had got her full nam). I first met at another location down the road and just on our second walk in she knew me by name and my exact order. It was more a surprise because it was/is during the pandemic so I was ???? too. After the gap of more than 3-4 months saw her today at this new location. I was kind of certain she cannot recall me but I was wrong. Yes I was masked ???? today but still she knew me by my name and my exact order of coffee and cake. I was so pleasantly surprised. I don?t know how but it makes you feel special...
My drink was good but the barista that took my order was extremely rude for no reason. I asked for extra whip cream and she rolled her eyes and questioned me and asked why I would want that. When I walked to the end of the counter I heard her say nasty things about me to the next people in line.
Staff is nice. Drive through is usually pretty quick. Most coffees I get are good. Their cold brew is not on par with other Starbucks locations it tastes like the iced coffee, not strong like a cold brew, except cold brew costs way more.
I gave a 2 star because the associate at the drive thru was very friendly and courteous but the Mocha Cookie Crumble Frappuccino Im used to getting wasn't it...whomever made it did a terrible job
