I used to enjoy Starbucks a lot, however, they have gone downhill a lot over the years. First and foremost, this store has shortened its hours and closes almost 2 hours earlier than previously. This is frustrating as I use to always stop by after work. Secondly, the price has absolutely skyrocketed to get anything here. It’s absolutely insane to pay so much money for a drink that lasts no more than 10 minutes. Starbucks used to be pretty efficient when it came to waiting in line, however, now you can most definitely expect to wait a minimum of 10 minutes in line and for them to get something wrong with your order. Lastly, the employees I have encountered here are very unfriendly and do not g...
99% of the time. I'm impressed with Starbucks service but this location was a disaster. I hope it was just a one-off situation since I've never been here before. I waited 25 minutes for my drinks and when they came they gave us four cups because they were out of grande and venti lids, So our venti was split into two tall cups and our grande was split into two short cups. Not to mention our cups were only about 2/3 full each. No apologies. No free drink card. Just a long wait and a bunch of cups. Our truck didn't even have enough cup holders so I had to hold one while I tried to drive.
Judging from the lines inside and out, this town needs another coffee shop! The servers were very friendly but couldn't keep up with number of customers. It's clear that they are so busy that there's no time to stock shelves or store deliveries. I overheard a customer mention that they had disabled online ordering, and given their workload I can't blame them. Again, the workers are super nice; they are just overworked.
I ordered a hot chocolate, which is typically hard to mess up, but when I received it, there was a strange substance floating in it that made it look unappealing. Additionally, the drink had a foul smell reminiscent of manure. It took 45 minutes for the drink to be prepared. Overall, I would rate this experience as -1 star.
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I’ve literally been sitting in the drive thru for about 32 mins now, I mean it’s ridiculous how long we have to wait. Luckily imma a coffee addict so I’m going to wait for it but do I want to ? NO. Idk if they are short staff or what but it’s every time with this location somebody ANYBODY … APPLY.. it’s much needed here
The atmosphere was not great. Typically, Starbucks employees are quite cheerful, but on this visit, they did not greet us and we had to wait a while before someone took our order. It was disappointing, especially since it was my daughter's first time there.
Omg I placed 3 orders and from start to finish the experience was freaking awesome! Everything was made EXACTLY HOW I DESIRED and the customer service was bar none! I will surely go back!
It took an hour for me to receive my one drink, and when it finally arrived, it was watered down.
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Coffee is always too strong, my friend loves this place. Guess I don't know how to order here?
Jimmy and Heather are amazing! Best peppermint mocha I've had in ages!
