I used to love this restaurant because of the excellent staff and service. However, ever since they hired new staff, I have encountered numerous issues when ordering drinks that are not on the menu. Sometimes the staff can be sassy or rude, even when it's not busy, and they seem to lack knowledge about the menu. I have had to send back drinks multiple times due to incorrect proportions. Overall, the service feels rushed and uncaring. It's quite sad because this used to be my favorite place, but now I dread coming in.
Starbucks - Table reservation
2060 Skokie Valley Rd, 60035, Highland Park, US, United States Reservation"Service is pretty nice, friendly and bathroom is not clean needs cleaning music kinds of loud"
Details
Phone: +18476810676
Address: 2060 Skokie Valley Rd, 60035, Highland Park, US, United States
Reservation, Booking
City: Highland Park
Website: https://www.starbucks.com/store-locator/store/116579
Opening hours
Monday: 05:00 -20:00
Tuesday: 05:00 -20:00
Wednesday: 05:00 -20:00
Thursday: 05:00 -20:00
Friday: 05:00 -20:00
Saturday: 05:30 -19:00
Sunday: 05:30 -19:00
Statistics
Dishes: 10
Categories: 5
Reviews: 1719
Address
Reviews
Have you ever seen the Yelp 2-star "meh (could've been better)" review? Just place this Starbucks image right next to the definition of "star". Starbucks usually offers a solid coffee franchise experience, but lacking energy and positive barista vibes have led to a 2-star rating. It's just meh.
Staff moved so slow with a massive line I thought I was on a prank show… then they walk up to me with the wrong drink and when I say it’s wrong they were like “nah this right you’re wrong”
I visited my local coffee shop today and met some of the new staff. Mike made me a fantastic Americano that really impressed me. Thank you, guys! Book a table now
The service at this particular Starbucks is absolutely amazing. Fast, smart and respectful. If your in the area, this is the Starbucks to hit!
Constantly out of items. Supply chain and inventory issues galore. Even when I try to go early. Can't stay open, frequently closed.
Inside is locked and I am being made to go thru drive thru. Why. Written sign on window employees rude. What happened to America
The drive through is the priority. Waited a long time for my drink and breakfast sandwich was under Book a table now
The drive-thru staff was very helpful. However, there was a long wait in line during the 8am hour.
Service is pretty nice, friendly and bathroom is not clean needs cleaning music kinds of loud
Dishes
Book a table now
Categories
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Delivery Services
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Coffee & Tea
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American
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Coffee
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Tea
Amenities
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Accepts Credit Cards
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Outdoor Seating
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Delivery
- Table reservation
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Wifi
- Reservation
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