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"22 minute wait in line for the wrong drink, mobile ordered before arriving, then a wait to correct. Don?t go here if you want accurate speedy service. This is the Starbucks for your day off."
Phone: +18182994968
Address: 12106 Burbank Blvd, VALLEY VILLAGE, United States
City: VALLEY VILLAGE
Website: https://www.starbucks.com/store-locator/store/1008743
Dishes: 3
Amenities: 2
Categories: 5
Reviews: 5
I just want to shed light on how amazing my experience was! I pulled in and was greeted by this delightful gentleman named Kevin, I wanted to order a particular drink, when he informed me that the store was out of stock. He kindly suggested his favorite alternative drink to my choice. When I got to the window his greeting was still sweet and kind. He gave me my drink and I enjoyed our 2 min exchange while we waited on my warmed items. I typically have a great experience at Starbucks, but this one was really amazing. I?m heading into my night shift with a great mood and a delicious experience! Thank you Kevin and the great team at this Starbucks! I appreciate you all <3
Outdoor-only and you're surrounded by the cars in the drive thru. You don't really notice it THAT much because there's a high fence that covers the view of the cars, but you occasionally hear the intercom as people order, and you might inadvertently be inhaling fumes (though i never felt any smell). Still, it's a nice patio. It used to be my favorite Starbucks to go after biking, but they removed their bike parking racks recently. Since it's outdoor-only I can bring my bike to my table, so it's doable. I just liked parking the bike and not having to move it around.
Quick and efficient service. Drive through line moves fast. Accuracy of order was great. All things ordered (tea, coffee, sandwiches) were delivered with the right temperature; hot drinks served piping hot, sandwiches also served at appropriate temp. Clean outside appearance. Outside AREAS for eating were also clean. Store was easily accessible, ample parking room for both handicapped and non handicapped. Great place for small groups to meet. Cozy spaces out of doors in good weather.
This is a perfect window shop foto for Starbucks. In todays demand for Starbucks the quaint authentic look the facility offers was quickly loss to this consumer. Having to wait outside is a nice setting. Yet waiting outside due to only one window to assist patrons can be frustrating. Sone further expansion needs to be considered. Whether in the drive thru or Mobil pick up it is a test.
22 minute wait in line for the wrong drink, mobile ordered before arriving, then a wait to correct. Don?t go here if you want accurate speedy service. This is the Starbucks for your day off.
